EP 15: The Intricacies of Multi-Site Garage Business Management with Tina Drayson

EP 15: The Intricacies of Multi-Site Garage Business Management with Tina Drayson

Author: James Dillon December 1, 2023 Duration: 1:36:30

Welcome back to another episode of the Harmonic Motion podcast!

This time Tina Drayson, Operations Manager at CCM, joins James as they discuss all things garage business management.

CCM is an award-winning group of garages located in the South East of England. With her background in data statistics, Tina started at the company in accounting and bookkeeping. Her role at CCM expanded organically over the years until she reached the pinnacle – co-ownership. Now, Tina is the Operations Manager for all branches of the company.

James and Tina share invaluable tips about people management to navigating the financial landscape, they delve into decision-making dilemmas and the essence of effective leadership.

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Listen:

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Watch the video version of this episode and subscribe to the Harmonic Motion YouTube channel:

https://www.youtube.com/@theharmonicmotionpodcast


Tune into Harmonic Motion Automotive Business Podcast for a straightforward conversation about running a better shop. Host James Dillon creates a space where the real work gets done-not with theory, but with practical talk from people who clock in every day. You’ll hear from garage owners wrestling with payroll, managers streamlining workflow, technicians mastering new diagnostics, and service advisors building trust. This isn't a lecture; it's a dialogue focused on the tangible improvements that affect your bottom line and your team's morale. Each episode feels like a focused shop meeting, pulling insights from across the industry to tackle the common challenges that define the automotive business. By listening, you join a community moving forward, finding that balance between daily operations and long-term growth. The podcast serves as a reliable tool for anyone committed to turning the complexities of this trade into a smoother, more successful operation. It’s about applying what you hear directly to your bays and your front office, fostering a sense of shared progress and professional development in a demanding field.
Author: Language: English Episodes: 34

Harmonic Motion Automotive Business Podcast
Podcast Episodes
Ep 11: Andy Crook - Building A Better Business For Garage Owners [not-audio_url] [/not-audio_url]

Duration: 1:33:40
Garage owners building a better automotive garage repair business. This episode see's our host, James Dillon, chat with Andy Crook from the Garage Owners Network, about how garage owners can build a better business. We t…
Ep 10: Jim Lang Garage Services Online - Garage Marketing [not-audio_url] [/not-audio_url]

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In the latest episode of the Harmonic Motion podcast, James welcomes Jim Lang. Jim has been helping independent garages get online when he ventured into the automotive aftermarket web services business following a divers…
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In this episode James Dillon spends time talking to Mr Awesome himself, Steve Scott, from Simply Diagnostics. Steve and James talk about his amazing journey from Automotive Tech To YouTuber and his experiences which set…
Ep 8: Alex Lindley [not-audio_url] [/not-audio_url]

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In this episode of The Harmonic Motion Podcast, James Dillon interviews Alex Lindley, who shares his experiences in the automotive industry. They discuss various topics such as the challenges and successes of Lindley Aut…
Episode 7: Andy Savva The Garage Inspector [not-audio_url] [/not-audio_url]

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In this episode, James is delighted to be able to chat with Andy Savva - The Garage Inspector. Andy shares his wide ranging and extensive experience of running a garage business and his mission in helping other garage bu…
Episode 4: The Top Garage Competition [not-audio_url] [/not-audio_url]

Duration: 1:05:00
In this episode of the Harmonic Motion podcast, James Dillon is discussing the Top Garage competition with current judges Ian Gilgrass and Glenn Cutter. Listen as they provide invaluable tips for garage owners on enterin…
Episode 3: Jay Wheatley [not-audio_url] [/not-audio_url]

Duration: 1:42:47
In this episode, James Dillon talks about garage business matters with garage owner Jay Wheatley. Jay took over an established garage business, changed it's emphasis from generalist to specialist, grew it and then sold i…