David Spisak on Building a More Transparent Buying Experience

David Spisak on Building a More Transparent Buying Experience

Author: Jim Fitzpatrick September 7, 2026 Duration: 24:55
David Spisak, CEO and President of Disruptive Growth Solutions, challenges dealers to look beyond the threat of digital disruptors and examine what companies like Carvana reveal about changing consumer expectations. In the first part of a three-part Inside Automotive series, Spisak explores how simplicity, transparency, and convenience can reshape the vehicle-buying experience and where traditional dealerships continue to create unnecessary friction. Learning from disruptors: What dealers can...

Tune in to Inside Automotive with Jim Fitzpatrick, powered by CBT News for a direct line to the heart of the car business. Host Jim Fitzpatrick cuts through the noise, delivering conversations that feel more like a strategic huddle than a formal interview. Each episode pulls back the curtain on what’s actually working in automotive retail right now, moving beyond theory to the tangible strategies and operational shifts that are defining success. You’ll hear from the dealers, executives, and analysts who are navigating this complex landscape in real time, discussing everything from evolving customer expectations and digital marketing shifts to inventory management and the future of the dealership model. This podcast serves as an essential resource for anyone invested in the automotive retail sector, offering clarity and actionable insight amidst constant change. The discussions are grounded, detailed, and focused on the practical realities of running a business in this industry. For a deep, unvarnished look at the trends, challenges, and opportunities shaping automotive retail, join Jim Fitzpatrick and his guests.
Author: Language: en-us Episodes: 50

Inside Automotive with Jim Fitzpatrick, powered by CBT News
Podcast Episodes
The Monthly Payment Gap: A New Compliance Risk for Dealers [not-audio_url] [/not-audio_url]

Duration: 25:10
The monthly payment has become a central part of the car-buying journey, but Pete MacInnis, John Fitzpatrick, and attorney Seth Dobbs explain why payment advertising can also create a growing compliance risk for dealers.…
Robert DeGeorge on Why AI Needs Analytics to Win [not-audio_url] [/not-audio_url]

Duration: 5:07
Robert DeGeorge, Director of Product Consulting for Dealer.com and VinSolutions, explains how dealers can use AI alongside traditional analytics to make smarter decisions about their websites and digital marketing. While…
Dave Mondragon on How Dealers Can Scale Without Selling [not-audio_url] [/not-audio_url]

Duration: 18:35
Dave Mondragon, Founder and CEO of AutoTrust Dealer Alliance, explains how dealer-owned scale can help family and independent franchise dealers compete without giving up ownership. AutoTrust uses a cooperative membership…
Angelo Mendola and David Spisak on the Profit Hiding in Payments [not-audio_url] [/not-audio_url]

Duration: 26:16
Angelo Mendola of Priority Payments Local and David Spisak of Disruptive Growth Solutions examine how dealers can turn payment processing from an administrative burden into an opportunity to improve profitability and red…
Greg Uland on Making AI Work for Dealerships [not-audio_url] [/not-audio_url]

Duration: 9:15
Greg Uland, Vice President of Marketing at Reynolds and Reynolds, explains how dealerships can approach AI adoption strategically by starting with business problems rather than technology for its own sake. On the latest…
Gary Ng-Wai on Building a 24/7 Digital Dealership [not-audio_url] [/not-audio_url]

Duration: 25:24
Gary Ng-Wai, Chief Revenue Officer at CarJiffy, explains how dealerships can prepare for the shift from AI-powered vehicle shopping to AI-assisted buying. As consumers increasingly use tools like ChatGPT, Gemini, and Cla…
How Angelo Mendola Is Rethinking Dealership Payment Processing [not-audio_url] [/not-audio_url]

Duration: 13:51
Angelo Mendola, President and COO of Priority Payments Local, explains how dealerships can improve profitability by optimizing payment processing, technology and financial workflows. On the latest episode of Inside Autom…
Amit Chandarana and Ed Roberts on the Future of Mobile Service [not-audio_url] [/not-audio_url]

Duration: 24:18
Amit Chandarana, CEO of Curbee, and Ed Roberts, COO and General Manager of Bozard Ford Lincoln, discuss how dealers can build more efficient, profitable mobile service operations. On this episode of Inside Automotive, Ch…
How Matt Hogan Uses Social Media to Drive Sales and Recruiting [not-audio_url] [/not-audio_url]

Duration: 19:17
Matt Hogan, Vice President of Infiniti North Miami and Palm Beach Mitsubishi, explains how authentic social media content can drive dealership sales, generate leads and attract new talent. On the latest episode of Inside…
Matt Muilenburg on AI’s Next Chapter in Automotive Retail [not-audio_url] [/not-audio_url]

Duration: 15:25
Matt Muilenburg, Chief Product Officer at Impel, explains how artificial intelligence is moving automotive retail beyond fragmented technology and toward more connected, efficient dealership operations. In this episode o…