256 Eiichiro Onozawa CEO Savills Japan

256 Eiichiro Onozawa CEO Savills Japan

Author: Dr. Greg Story July 12, 2025 Duration: 1:02:46

"You have to crystallize the objective—what the goal is, and how we can get there."

"I treat differences as differences—not as superior or inferior."

"If people are good at what they do, all I need to do is be a facilitator."

"Eighty percent of stress comes from dealing with people—it's not the work itself."

 

Previously Eiichiro was CEO of Nippon Building fund Management, General Manager Mitsui Fudosan, Managing Director Mitsui Fudosan UK, Senior Vice President Mitsui Fudosan America. He has an MBA from Georgetown University and BA Law from Keio University

Eiichiro's leadership philosophy is defined by adaptability, humility, and a deep understanding of cultural nuance. Throughout his career, spanning continents and economic cycles, he has consistently demonstrated the importance of aligning leadership style to context—geographic, organizational, and economic. He stresses the value of "localizing" behaviour, aiming to reflect the values and communication styles of the region he's operating in, whether in the U.S., UK, or Japan. This sensitivity to environment extends to his leadership approach: servant leadership in stable times, more directive and hands-on leadership in crisis situations.

Central to Eiichiro's leadership is clarity. He believes in crystallizing objectives from the outset, ensuring teams understand not just what needs to be done but also why. He places high value on communication as a leadership tool—listening deeply, questioning frequently, and offering feedback rooted in curiosity rather than criticism. He encourages people to articulate their reasoning, to analyze success and failure alike, and to explore their own strengths and weaknesses with honesty.

Trust, in Eiichiro's view, is both foundational and cultural. Especially in Japan, where long-term relationships and stable organizations are prized, he sees trust as a primary business currency. He builds this by being consistent, approachable, and transparent. Though comfortable revealing his own limitations, he also holds firm expectations—ensuring people understand that business results matter and roles must align with capabilities.

One of Eiichiro's core insights is the acceptance of difference—not as something to be overcome, but simply as something to be understood. He doesn't view cultural, generational, or stylistic differences through a lens of better or worse, but as variations to be worked with. This mindset shapes his approach to international leadership and organizational change, particularly in reconciling the rapid expectations of global HQs with the slower, risk-averse pace typical of Japanese business.

His leadership also emphasizes respect for individuality. Rather than try to make everyone well-rounded, he focuses on identifying and maximizing individual strengths, recognizing that not everyone will excel at everything. He cautions against overinvesting time in underperformance, instead favoring alignment between talent and role. This strategic use of human capital underpins his belief in empowerment—leaders should be facilitators when possible, creating space for others to thrive.

Despite a deep track record, Eiichiro remains grounded and forward-thinking. He knows his tenure is finite and believes strongly in succession planning. Leadership for him is not about personal prestige but about stewarding an organization toward collective goals. He is driven by impact rather than ego, and views stepping aside when the time is right as part of responsible leadership. In all, Eiichiro's style is defined by cultural intelligence, a coaching mindset, and a results-oriented pragmatism wrapped in emotional intelligence.


 


Hosted by Dr. Greg Story, Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan offers a direct line to the experiences and strategies of executives operating within one of the world's most distinct economies. Each conversation moves beyond theory, focusing on the practical realities of management and leadership as told by those doing the work. You'll hear from a diverse roster of guests, from seasoned leaders at large corporations to innovative founders of growing ventures, all sharing their firsthand accounts of navigating Japan's unique business culture. This podcast provides valuable context on everything from building effective teams and driving organizational change to understanding the nuances of negotiation and customer relations in this market. Whether you're currently leading a team in Japan, planning to expand your business there, or simply curious about how professional success is achieved in a different cultural framework, these interviews deliver grounded insights. Tune in for authentic discussions that cut through the clichés, offering a clearer picture of what it truly takes to succeed. The depth and variety of perspectives make this series a consistently useful resource for anyone engaged with the business landscape in Japan.
Author: Language: English Episodes: 100

Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Podcast Episodes
Frank Packard — Founder & Previous President, AAA Partners Japan [not-audio_url] [/not-audio_url]

Duration: 1:14:22
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Jim Weisser — President and Co-founder, SignTime [not-audio_url] [/not-audio_url]

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"The team's the most important thing." "I didn't listen very well." "I thought I had most of the answers when I didn't even know the problem." "Treat them as they want to be treated." "If I screwed up, it's also my job t…
Wolfgang Angyal — President of Riedel Japan [not-audio_url] [/not-audio_url]

Duration: 1:16:57
"Trust is really the only currency that is the beginning and the end of pretty much every human relation." "You give trust first, before you get trust." "I want to make sure that the least empowered person in the room ca…
Lorenzo Scrimizzi — President, Carpigiani Japan [not-audio_url] [/not-audio_url]

Duration: 1:04:27
"the most important thing, I mean in Japan, for business, is to hire the right people" "the keyword is gaining trust" "you need to allow people to make mistakes" "the personal relationship in Japan are extremely importan…
Bob Noddin — Previous CEO of AIG Japan [not-audio_url] [/not-audio_url]

Duration: 58:35
"Japan is different and hard." "It's consistency, it's sustainability of the vision and the theme that's going to matter." "You couldn't be the super-God sits up in the ivory tower." "Leadership is about inspiring people…
Mike Alfant - CEO Fushion Systems [not-audio_url] [/not-audio_url]

Duration: 1:02:07
"Everyone wants to play for a winning team." "You've got to go to war with the army you've got, not the army you wish you had." "In Japan, talk is cheap. Nobody really pays attention to what people say. They pay attentio…
Peter Jennings -  Previous President of Dow Japan and Korea [not-audio_url] [/not-audio_url]

Duration: 1:00:55
"this job is really primarily a people job" "if you get the right people, you don't have to spend a lot of time micromanaging; get out of their way and let them do their thing" "you have to be the type of boss that peopl…
Ross Rowbury - Previous President, Edelman Japan [not-audio_url] [/not-audio_url]

Duration: 1:06:50
"The key thing is that the leader needs to be able to identify where those turning points or tipping points are so that they don't become a bottleneck in that process." "In most cases, I feel like I only have about 30% o…
Paul Hardisty -  Former CEO, Adidas Japan [not-audio_url] [/not-audio_url]

Duration: 54:22
"The trust part is very important." "Change was a dirty word." "Anything controversial was normally me." "Doing the same thing over and over again and expecting a different result is the definition of insanity." Paul Har…
Harry Hill — Former CEO, Shop Japan [not-audio_url] [/not-audio_url]

Duration: 57:15
"Everybody having a shared sense of purpose and shared values… is just absolutely imperative." "I trust you, and I start from the perspective of trust." "I would always caution Western leaders… to not just fill up empty…