256 Eiichiro Onozawa CEO Savills Japan

256 Eiichiro Onozawa CEO Savills Japan

Author: Dr. Greg Story July 12, 2025 Duration: 1:02:46

"You have to crystallize the objective—what the goal is, and how we can get there."

"I treat differences as differences—not as superior or inferior."

"If people are good at what they do, all I need to do is be a facilitator."

"Eighty percent of stress comes from dealing with people—it's not the work itself."

 

Previously Eiichiro was CEO of Nippon Building fund Management, General Manager Mitsui Fudosan, Managing Director Mitsui Fudosan UK, Senior Vice President Mitsui Fudosan America. He has an MBA from Georgetown University and BA Law from Keio University

Eiichiro's leadership philosophy is defined by adaptability, humility, and a deep understanding of cultural nuance. Throughout his career, spanning continents and economic cycles, he has consistently demonstrated the importance of aligning leadership style to context—geographic, organizational, and economic. He stresses the value of "localizing" behaviour, aiming to reflect the values and communication styles of the region he's operating in, whether in the U.S., UK, or Japan. This sensitivity to environment extends to his leadership approach: servant leadership in stable times, more directive and hands-on leadership in crisis situations.

Central to Eiichiro's leadership is clarity. He believes in crystallizing objectives from the outset, ensuring teams understand not just what needs to be done but also why. He places high value on communication as a leadership tool—listening deeply, questioning frequently, and offering feedback rooted in curiosity rather than criticism. He encourages people to articulate their reasoning, to analyze success and failure alike, and to explore their own strengths and weaknesses with honesty.

Trust, in Eiichiro's view, is both foundational and cultural. Especially in Japan, where long-term relationships and stable organizations are prized, he sees trust as a primary business currency. He builds this by being consistent, approachable, and transparent. Though comfortable revealing his own limitations, he also holds firm expectations—ensuring people understand that business results matter and roles must align with capabilities.

One of Eiichiro's core insights is the acceptance of difference—not as something to be overcome, but simply as something to be understood. He doesn't view cultural, generational, or stylistic differences through a lens of better or worse, but as variations to be worked with. This mindset shapes his approach to international leadership and organizational change, particularly in reconciling the rapid expectations of global HQs with the slower, risk-averse pace typical of Japanese business.

His leadership also emphasizes respect for individuality. Rather than try to make everyone well-rounded, he focuses on identifying and maximizing individual strengths, recognizing that not everyone will excel at everything. He cautions against overinvesting time in underperformance, instead favoring alignment between talent and role. This strategic use of human capital underpins his belief in empowerment—leaders should be facilitators when possible, creating space for others to thrive.

Despite a deep track record, Eiichiro remains grounded and forward-thinking. He knows his tenure is finite and believes strongly in succession planning. Leadership for him is not about personal prestige but about stewarding an organization toward collective goals. He is driven by impact rather than ego, and views stepping aside when the time is right as part of responsible leadership. In all, Eiichiro's style is defined by cultural intelligence, a coaching mindset, and a results-oriented pragmatism wrapped in emotional intelligence.


 


Hosted by Dr. Greg Story, Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan offers a direct line to the experiences and strategies of executives operating within one of the world's most distinct economies. Each conversation moves beyond theory, focusing on the practical realities of management and leadership as told by those doing the work. You'll hear from a diverse roster of guests, from seasoned leaders at large corporations to innovative founders of growing ventures, all sharing their firsthand accounts of navigating Japan's unique business culture. This podcast provides valuable context on everything from building effective teams and driving organizational change to understanding the nuances of negotiation and customer relations in this market. Whether you're currently leading a team in Japan, planning to expand your business there, or simply curious about how professional success is achieved in a different cultural framework, these interviews deliver grounded insights. Tune in for authentic discussions that cut through the clichés, offering a clearer picture of what it truly takes to succeed. The depth and variety of perspectives make this series a consistently useful resource for anyone engaged with the business landscape in Japan.
Author: Language: English Episodes: 100

Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Podcast Episodes
264 Richard Cohen, Founder Village Cellars [not-audio_url] [/not-audio_url]

Duration: 56:28
"If you feel you should say something, shut up for a little while and work out what's going on." "Leadership starts with humility, respect, and the ability to listen to people." "Always avoid saying, 'I'm bringing this i…
263 Glen Argyle, President Baxter Japan [not-audio_url] [/not-audio_url]

Duration: 59:15
"Leadership is the ability to bring people to somewhere they didn't think they could go." "If you want to do co-creation, you have to do co-creation—consistently. You can't just turn it on and off." "Don't focus only on…
262 Hideo Goto, President Schick Japan [not-audio_url] [/not-audio_url]

Duration: 1:09:15
"Walk the talk is the most powerful way to build trust." "Beauty grooming didn't exist—it was a new word to reflect a new purpose." "People didn't see themselves in the beauty industry until they started to look in the m…
261 Elio Orsara, Founder Elios Locanda Italiano [not-audio_url] [/not-audio_url]

Duration: 1:28:46
1. "If my motivation is to make the best product, the money will follow as a consequence." 2. "A leader must give up ego and put the right people in the right place—even if it risks their seat." 3. "You have to read the…
260 Chris Mohler, CEO Gap Asia [not-audio_url] [/not-audio_url]

Duration: 1:11:41
"You can ask four thousand people to adjust to you, or you can adjust to them." "If we want the stores to be successful, they need to feel heard—because their success is our success." "When I tried to dictate ideas top-d…
259 Kasper Mejlvang, President Novo Nordisk Pharma Japan [not-audio_url] [/not-audio_url]

Duration: 1:03:06
"Most of any leader's job is change management—setting a vision people buy into and aligning them behind it." "I view the organisation as an inverted triangle—the frontline is at the top, and we serve them." "You should…
258 Duncan Harrison, Managing Director, JAC International [not-audio_url] [/not-audio_url]

Duration: 46:01
"In Japan, if you want performance, you need ultra-clear expectations—people need to know the goal." "Building trust means creating a safe environment where it's okay to make mistakes." "Consensus-building is not optiona…
257 Yvette Pang, CEO International Logistics Company [not-audio_url] [/not-audio_url]

Duration: 1:02:46
"We walk the talk—not talk the talk." "Expect the unexpected—Japan will challenge every assumption you bring." "The language we use programs our mindset—'we' means we're in it together." "Creating little leaders is more…
255 Duncan Macintyre Managing Director CBRE Asia Pacific [not-audio_url] [/not-audio_url]

Duration: 56:05
· You've got to create the right environment so people can be successful and want to stay." · "In Japan, trust takes longer to earn—but once you have it, it doesn't disappear." · "You can't just come in and declare the s…
254 Guillaume Hansali- Country Head Keywords Studios [not-audio_url] [/not-audio_url]

Duration: 1:36:16
"Trust, for me, is the ability to predict someone's behaviour—consistency builds that predictability." "Excellence isn't the outcome—it's the rigour of the process, even when the result is uncertain." "You can't sell you…