256 Eiichiro Onozawa CEO Savills Japan

256 Eiichiro Onozawa CEO Savills Japan

Author: Dr. Greg Story July 12, 2025 Duration: 1:02:46

"You have to crystallize the objective—what the goal is, and how we can get there."

"I treat differences as differences—not as superior or inferior."

"If people are good at what they do, all I need to do is be a facilitator."

"Eighty percent of stress comes from dealing with people—it's not the work itself."

 

Previously Eiichiro was CEO of Nippon Building fund Management, General Manager Mitsui Fudosan, Managing Director Mitsui Fudosan UK, Senior Vice President Mitsui Fudosan America. He has an MBA from Georgetown University and BA Law from Keio University

Eiichiro's leadership philosophy is defined by adaptability, humility, and a deep understanding of cultural nuance. Throughout his career, spanning continents and economic cycles, he has consistently demonstrated the importance of aligning leadership style to context—geographic, organizational, and economic. He stresses the value of "localizing" behaviour, aiming to reflect the values and communication styles of the region he's operating in, whether in the U.S., UK, or Japan. This sensitivity to environment extends to his leadership approach: servant leadership in stable times, more directive and hands-on leadership in crisis situations.

Central to Eiichiro's leadership is clarity. He believes in crystallizing objectives from the outset, ensuring teams understand not just what needs to be done but also why. He places high value on communication as a leadership tool—listening deeply, questioning frequently, and offering feedback rooted in curiosity rather than criticism. He encourages people to articulate their reasoning, to analyze success and failure alike, and to explore their own strengths and weaknesses with honesty.

Trust, in Eiichiro's view, is both foundational and cultural. Especially in Japan, where long-term relationships and stable organizations are prized, he sees trust as a primary business currency. He builds this by being consistent, approachable, and transparent. Though comfortable revealing his own limitations, he also holds firm expectations—ensuring people understand that business results matter and roles must align with capabilities.

One of Eiichiro's core insights is the acceptance of difference—not as something to be overcome, but simply as something to be understood. He doesn't view cultural, generational, or stylistic differences through a lens of better or worse, but as variations to be worked with. This mindset shapes his approach to international leadership and organizational change, particularly in reconciling the rapid expectations of global HQs with the slower, risk-averse pace typical of Japanese business.

His leadership also emphasizes respect for individuality. Rather than try to make everyone well-rounded, he focuses on identifying and maximizing individual strengths, recognizing that not everyone will excel at everything. He cautions against overinvesting time in underperformance, instead favoring alignment between talent and role. This strategic use of human capital underpins his belief in empowerment—leaders should be facilitators when possible, creating space for others to thrive.

Despite a deep track record, Eiichiro remains grounded and forward-thinking. He knows his tenure is finite and believes strongly in succession planning. Leadership for him is not about personal prestige but about stewarding an organization toward collective goals. He is driven by impact rather than ego, and views stepping aside when the time is right as part of responsible leadership. In all, Eiichiro's style is defined by cultural intelligence, a coaching mindset, and a results-oriented pragmatism wrapped in emotional intelligence.


 


Hosted by Dr. Greg Story, Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan offers a direct line to the experiences and strategies of executives operating within one of the world's most distinct economies. Each conversation moves beyond theory, focusing on the practical realities of management and leadership as told by those doing the work. You'll hear from a diverse roster of guests, from seasoned leaders at large corporations to innovative founders of growing ventures, all sharing their firsthand accounts of navigating Japan's unique business culture. This podcast provides valuable context on everything from building effective teams and driving organizational change to understanding the nuances of negotiation and customer relations in this market. Whether you're currently leading a team in Japan, planning to expand your business there, or simply curious about how professional success is achieved in a different cultural framework, these interviews deliver grounded insights. Tune in for authentic discussions that cut through the clichés, offering a clearer picture of what it truly takes to succeed. The depth and variety of perspectives make this series a consistently useful resource for anyone engaged with the business landscape in Japan.
Author: Language: English Episodes: 100

Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo Japan
Podcast Episodes
284 Grant Torrens — Managing Director, Hays Japan [not-audio_url] [/not-audio_url]

Duration: 1:04:14
"First thing I'd say is do it… just throw yourself into it." "Spend the first ninety days getting to know the people… listening… before acting." "Communication here is more high context… there's a lot of reading between…
283 Beat Kraehenmann — Managing Director, Levitronix Japan [not-audio_url] [/not-audio_url]

Duration: 53:56
"Don't be the loud foreigner who just says we do this and this and this." "It's okay to make mistakes if you identify them, if you learn from them in the future." "If you have an open mind, just listen first." "You canno…
282 Joerg Bauer — Representative Director, Heidelberg Japan [not-audio_url] [/not-audio_url]

Duration: 59:29
"If we can sell it in Japan, we can sell it also in other countries." "The first thing I believe is honesty, especially in difficult situations." "The word "musukashi" is not allowed anymore in our company." "When an eng…
281 Shu Kimura — Founder, Boulangerie Maison Kayser Japan [not-audio_url] [/not-audio_url]

Duration: 1:00:07
"The purpose of my business is not only bake and sell, because we are introducing… culture or food habits of France to the Japanese people." "Japanese people don't buy baguettes because they don't know how to eat it." "A…
280 Mika Matsuo - Former CHRO, AIG Japan [not-audio_url] [/not-audio_url]

Duration: 1:07:42
"I listen and I also am always very transparent." "Who cares about what people think about me?" "If my boss, my future boss, thinks that I'm capable, I must be." "Leadership is really defining where we're going, whether…
279 Tomo Kamiya, President PTC Japan [not-audio_url] [/not-audio_url]

Duration: 1:00:05
"I think curiosity is very important. When you're curious about something, you listen." "You have to be at the forefront, not the back. You can't, hide behind and say, 'hey, you know, guys solve it', right?" "When they t…
277 Armel Cahierre — Founder & President, B4F (Brands for France) [not-audio_url] [/not-audio_url]

Duration: 1:18:52
"If you trust people, your life is very nice." "The bringing people together with one common objective needs to be carefully thought out and defining the processes very carefully needs to be thought out and don't imagine…
276 Vincent Mathieu - CEO of Carl Zeiss Japan [not-audio_url] [/not-audio_url]

Duration: 1:05:05
"Leadership is staying ahead of change without losing authenticity". "Trust is the real currency of sales, teams, and Japan's business culture". "Zeiss's foundation model is a rare advantage: patient capital reinvested i…
275 Joanne Lin - Senior Director, APAC, Deckers Brands [not-audio_url] [/not-audio_url]

Duration: 1:05:02
"Come as you are works in Japan when leaders are also willing to read the air and meet people where they are". "Japan isn't as risk-averse as people think; it is uncertainty avoidance and consensus norms like nemawashi a…