A Front Row Seat to California’s Child Support Programs (Pt. 1)

A Front Row Seat to California’s Child Support Programs (Pt. 1)

Author: NCSEA September 10, 2025 Duration: 55:14

On today’s program, join Scott Eder (Courtland Consulting) as he is joined by four professionals from California’s childsupport programs, for the first of a two-part conversation.  With Scott are  Rick Alvarado, Joy Adkins, Debra Houston andJoAnna Bojorquez.  They talk about what it’s like to provide child support services in the state of California from a front-line view and assisting the clients that they are serving.  Hear about some of the challenges that they face in the office, dispelling the stereotypes of child support, as well as what really matters.


Ever wonder what happens when you pull a microphone out at a conference or a community meeting? That's the spirit of NCSEA On Location. Instead of polished studio sessions, this podcast captures conversations where they naturally happen-in hallways after a panel, at international gatherings, or in quiet corners of bustling events. You'll hear directly from Human Services professionals, from caseworkers to policy architects, along with advocates and community stakeholders who are deeply involved in the system. The discussions are immediate and grounded, offering a raw, unfiltered look at the challenges and innovations in public service. Each episode feels like you’ve stepped into a meaningful, spontaneous dialogue, one that continues long after the formal agenda ends. The authentic atmosphere is even complemented by original music from Joe Mamlin, whose granted compositions frame these real-world recordings. Brought to you by NCSEA, this series is for anyone curious about the human stories behind government services, preferring the sound of genuine exchange over a rehearsed script. Tune in to a podcast that truly travels, bringing you voices from the field exactly as they were heard on the ground.
Author: Language: en-us Episodes: 50

NCSEA On Location
Podcast Episodes
Disaster Preparedness with North Carolina Child Support Services [not-audio_url] [/not-audio_url]

Duration: 20:22
On this episode of NCSEA On Location, Lisa Westfall (Franklin County Child Support) and Pamela Jenkins (North Carolina Child Support Services) discuss the impact of natural disasters on child support services. Pamela sha…
A Front Row Seat to California’s Child Support Programs (Pt. 2) [not-audio_url] [/not-audio_url]

Duration: 55:58
On today’s program, join Scott Eder (Courtland Consulting) as he returns, for the second of a two-part conversation with professionals from California’s child support programs. Join the conversation in progress with Rick…
NCSEA 2025 Innovative Partnership & Collaboration Award [not-audio_url] [/not-audio_url]

Duration: 22:52
On Location brings you a conversation with representatives of the NCSEA 2025 Innovative Partnership and Collaboration Award. Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement S…
The NCSEA 2025 Emerging Leader Awardee [not-audio_url] [/not-audio_url]

Duration: 16:18
Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services continue to highlight the NCSEA awardees, Antolette Vinson.Antolette Vinson, Child Support Specialist Supervisor, Di…
The NCSEA 2025 Program Awareness Awardee [not-audio_url] [/not-audio_url]

Duration: 19:03
On today’s program, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services are pleased to highlight another NCSEA awardee, Emerging Leader Awardee, Shannon Longino. Shanno…
NCSEA 2025 Outstanding Leader [not-audio_url] [/not-audio_url]

Duration: 33:38
Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services were very excited about talking with Phyllis Nance, the NCSEA 2025 Outstanding Leader Awardee. Phyllis currently serv…
Ann Marie Ruskin Child Support Leadership Award Podcast [not-audio_url] [/not-audio_url]

Duration: 51:55
Join Pat O’Donnell of YoungWilliams and Brandi Gallebo ofFrankin County Child Support Enforcement Services for a very special episode of On Location where we honor the legacy of Ann Marie Ruskin through the Ann Marie Rus…