206: From Abandoned Gas Station to Award-Winning Pet Boutique: Anita Freund's 67% Growth Story

206: From Abandoned Gas Station to Award-Winning Pet Boutique: Anita Freund's 67% Growth Story

Author: Candace D'Agnolo of Pet Boss Nation® October 19, 2025 Duration: 37:55
What happens when a real estate professional spots a gap in the market and decides to fill it herself? Meet Anita Freund, who transformed an abandoned Shell gas station into Portage County's award-winning pet boutique in just two years.  From self-funding her startup to achieving 67% sales growth and recently purchasing her building, Anita's grassroots marketing mastery proves that community connection beats big budgets every time! Tune in to hear: 🙌🏻 The exact grassroots marketing strategies that drove 1,200 people to her first Artisan Alley event and raised $4,000 for the Humane Society  🙌🏻 Why she moved her setup from the registration area to the finish line at dog sporting events and how this simple adjustment dramatically increased her pop-up sales 🙌🏻 The customer service phrase that replaced "How can I help you?" and makes customers' faces light up every single time 🙌🏻 How the Pet Boss Nation planner became her daily communication tool for the entire team and the specific ways she uses it to track everything from weather patterns to sales goals Anita's story proves that when you combine industry knowledge with genuine passion for pets, you create unstoppable momentum - even when starting with a "yucky old gas station." ABOUT ANITA FREUND Owner, BowWow Meow Boutique Anita Freund is the owner of BowWow Meow Boutique, an award-winning premium pet supply store serving Stevens Point, Wisconsin and the surrounding community of sixty thousand. A licensed real estate professional with EXIT Realty CW, Anita brings diverse experience from residential and commercial real estate sales, marketing, hospitality, and tourism to her entrepreneurial venture. In 2022, she identified the need for a pet store focused on exceptional customer experience and successfully transformed a former Shell gas station into a thriving retail destination that was voted Best Pet Store in Portage County within just two years. Through grassroots marketing, community partnerships, and unforgettable customer experiences including photo ops, paint-your-pet parties, and unique services, Anita has built strong community trust while growing sales by sixty-seven percent year-over-year. Her commitment to creating memorable experiences and supporting local pet services has established BowWow Meow Boutique as a beloved community hub for pet owners throughout central Wisconsin. Transcript Show Notes

Running a local pet business is a unique blend of passion and hard-nosed strategy, and the Pet Boss® Podcast with Candace speaks directly to that reality. Hosted by Candace D'Agnolo of Pet Boss Nation®, these conversations move beyond generic advice to tackle the actual challenges faced by shop owners and service providers on Main Street. You'll hear from fellow pet supply store operators, groomers, dog daycare managers, trainers, and sitters who are navigating the same daily realities you are. The discussions blend foundational business principles with actionable secrets that are proving effective right now, all within the specific context of the animal care industry. This isn't about abstract theory; it's about what works when the bell on your door jingles and a client walks in with their pup. Each episode aims to provide honest, peer-driven insights because, as any pet professional knows, a dog business is indeed big business. Tune in for a candid look at building resilience and success from the ground up, designed specifically for the dedicated local entrepreneur in the vibrant world of pets.
Author: Language: English Episodes: 100

Pet Boss® Podcast with Candace
Podcast Episodes
178: Show Me the Money: Funding Your Pet Business Dream [not-audio_url] [/not-audio_url]

Duration: 33:22
Getting a bank loan for your pet business doesn't have to feel like solving a mystery! 💰 In this episode, Candace brings in Jacqueline Pait, a specialized lender from Live Oak Bank who works with pet care businesses nati…
177: The Survival Guide for Uncertain Economic Times [not-audio_url] [/not-audio_url]

Duration: 43:47
Candace welcomes a retail LEGEND on this episode of the Pet Boss Podcast! 🙌 Bob Negen of WhizBang! Retail Training has decades of experience helping thousands of retailers succeed. Today, he's sharing the exact formula f…
176: Writing a Pet Business Plan [Behind Closed Doors Series] [not-audio_url] [/not-audio_url]

Duration: 37:43
What’s a business plan, and do you need one?! No matter what stage of business you’re in, if you don’t have a concrete business plan mapped out, let’s get to work! 💪 Candace recently got back into business planning mode…
175: How Astro Loyalty is Making Pet Retail Easier & More Profitable. [not-audio_url] [/not-audio_url]

Duration: 40:21
Ever wonder how successful pet stores manage all those loyalty programs and manufacturer deals without completely losing their minds? This episode will show you how! Astro Loyalty offers a tech solution that's transformi…
174: How to Confidently Charge Premium Prices for Pet Services [not-audio_url] [/not-audio_url]

Duration: 32:24
Imagine showing up to your grooming job one day only to be met by the landlord of the building telling you to get out... That’s what happened to our guest on this episode of the Pet Boss Podcast. But don’t worry! Karissa…
172: Live Listener Taping: Fall In Love With Your Business [not-audio_url] [/not-audio_url]

Duration: 38:04
The Pet Boss Podcast's first-ever live virtual audience recording?! Yes, please! In this milestone celebration of 100,000 downloads, Candace brought together a room full of passionate pet professionals to reflect on our…