206: From Abandoned Gas Station to Award-Winning Pet Boutique: Anita Freund's 67% Growth Story

206: From Abandoned Gas Station to Award-Winning Pet Boutique: Anita Freund's 67% Growth Story

Author: Candace D'Agnolo of Pet Boss Nation® October 19, 2025 Duration: 37:55
What happens when a real estate professional spots a gap in the market and decides to fill it herself? Meet Anita Freund, who transformed an abandoned Shell gas station into Portage County's award-winning pet boutique in just two years.  From self-funding her startup to achieving 67% sales growth and recently purchasing her building, Anita's grassroots marketing mastery proves that community connection beats big budgets every time! Tune in to hear: 🙌🏻 The exact grassroots marketing strategies that drove 1,200 people to her first Artisan Alley event and raised $4,000 for the Humane Society  🙌🏻 Why she moved her setup from the registration area to the finish line at dog sporting events and how this simple adjustment dramatically increased her pop-up sales 🙌🏻 The customer service phrase that replaced "How can I help you?" and makes customers' faces light up every single time 🙌🏻 How the Pet Boss Nation planner became her daily communication tool for the entire team and the specific ways she uses it to track everything from weather patterns to sales goals Anita's story proves that when you combine industry knowledge with genuine passion for pets, you create unstoppable momentum - even when starting with a "yucky old gas station." ABOUT ANITA FREUND Owner, BowWow Meow Boutique Anita Freund is the owner of BowWow Meow Boutique, an award-winning premium pet supply store serving Stevens Point, Wisconsin and the surrounding community of sixty thousand. A licensed real estate professional with EXIT Realty CW, Anita brings diverse experience from residential and commercial real estate sales, marketing, hospitality, and tourism to her entrepreneurial venture. In 2022, she identified the need for a pet store focused on exceptional customer experience and successfully transformed a former Shell gas station into a thriving retail destination that was voted Best Pet Store in Portage County within just two years. Through grassroots marketing, community partnerships, and unforgettable customer experiences including photo ops, paint-your-pet parties, and unique services, Anita has built strong community trust while growing sales by sixty-seven percent year-over-year. Her commitment to creating memorable experiences and supporting local pet services has established BowWow Meow Boutique as a beloved community hub for pet owners throughout central Wisconsin. Transcript Show Notes

Running a local pet business is a unique blend of passion and hard-nosed strategy, and the Pet Boss® Podcast with Candace speaks directly to that reality. Hosted by Candace D'Agnolo of Pet Boss Nation®, these conversations move beyond generic advice to tackle the actual challenges faced by shop owners and service providers on Main Street. You'll hear from fellow pet supply store operators, groomers, dog daycare managers, trainers, and sitters who are navigating the same daily realities you are. The discussions blend foundational business principles with actionable secrets that are proving effective right now, all within the specific context of the animal care industry. This isn't about abstract theory; it's about what works when the bell on your door jingles and a client walks in with their pup. Each episode aims to provide honest, peer-driven insights because, as any pet professional knows, a dog business is indeed big business. Tune in for a candid look at building resilience and success from the ground up, designed specifically for the dedicated local entrepreneur in the vibrant world of pets.
Author: Language: English Episodes: 100

Pet Boss® Podcast with Candace
Podcast Episodes
151: Tales of Pet Business Horror From the Pet Boss Crypt [not-audio_url] [/not-audio_url]

Duration: 26:22
⚠️Warning: This episode may cause unexpected laughter and the sudden urge to double-check your security cameras! What happens when Candace gathers some of the Pet Boss Mastermind members for an October retreat at her hom…
REPLAY: Candace’s Q4 Survival Guide for Pet Business Owners [not-audio_url] [/not-audio_url]

Duration: 27:24
Wondering how Candace was feeling during Q4 when she owned her pet businesses? You’re about to find out! Candace has been there– in the thick of the busiest time of the year, watching the days quickly slip by on the cale…
147: Orientation Part Two: Mastering Your Pet Boss University Mindset [not-audio_url] [/not-audio_url]

Duration: 39:23
The announcement has been made… so now what?! Like we said before, PBU is here to STAY📣, so class is back in session! Professor Candace (who loves a good theme) is here to do a DEEPER dive into what you can expect from P…
146: Orientation Part One: Welcome To Pet Boss University Campus [not-audio_url] [/not-audio_url]

Duration: 33:25
Are you ready for the BIG announcement?! Let’s hear a CHEER if you are! In this game-changing episode, Candace unveils Pet Boss University, a transformative educational program for pet business owners designed with YOU i…
145: We Camp WAIT To Tell You About Camp Pet Boss 2024 [not-audio_url] [/not-audio_url]

Duration: 33:01
We WISH words alone could convey the experience we just had at Camp Pet Boss, and while this episode does a wonderful job of conveying what happened there… Some of the experience belongs to our Campers. If you know… you…
144: How IndiePet is Empowering Independent Pet Businesses to Thrive [not-audio_url] [/not-audio_url]

Duration: 29:18
How is IndiePet helping independent pet stores THRIVE in a market dominated by big box retailers?💪 In this episode, Candace sits down with Todd Dittman, Executive Director of the Independent & Neighborhood Pet Retail Ass…