Avoid Scope Creep & Increase Client Retention

Avoid Scope Creep & Increase Client Retention

Author: Aleasha Bahr May 16, 2024 Duration: 12:12
Want to know the fastest and most unexpected way to increase your revenue and client retention? Clear boundaries.   People pleasers often think someone will like them more if they do more, never say no and go above and beyond.    However, if you don’t let someone know what you’re doing is above and beyond then it simply becomes what’s expected and you quickly become burnt out.    Then you can’t keep up that level of performance and the client leaves because quality declines (when in reality they just had mind-blowing quality before and had no idea).    Listen in to discover how to: 👉Effectively set boundaries from the start that lays the groundwork for a successful relationship that you retain long-term before it even starts  👉 Communicate crucial elements when you’re setting boundaries that give clients the context to be consistently impressed with your work 👉Kindly establish a boundary that paves the way to upsells and retention when a client asks for something out of scope  👉 Avoiding common traps people pleasers fall into that suck up time and money in the  name of “potential”    Don't make a deal based on potential. Make a deal based on what is in front of your face, the situation that you're in now. - Aleasha Bahr   Want to increase client retention and revenue while eliminating doing anything you hate doing? calendly.com/aleasha/sales-level-up 

Ever feel like the whole idea of "selling" makes your skin crawl? You're not alone, but what if everything you've been told about sales is wrong? Sales is NOT a Dirty Word is built on the idea that genuine connection, not manipulation, is the real engine of business growth. Host Aleasha Bahr, creator of the Matchmaker Sales method™, dismantles the high-pressure stereotypes one conversation at a time. Instead of scripts and tricks, she opens up her playbook, sharing insights and strategies typically reserved for her private coaching clients-where achieving an 80% conversion rate on sales calls isn't a fantasy, but a regular outcome. Each episode of this podcast features candid talks with experts who offer alternative, refreshingly human perspectives on the process. You'll hear real stories about building trust, understanding client needs deeply, and creating agreements that feel good for everyone involved. This isn't about learning to pretend; it's about discovering a framework where your authenticity becomes your greatest asset in closing deals. Tune in to transform your approach from something you dread into a natural, even enjoyable, part of your professional life.
Author: Language: English Episodes: 100

Sales is NOT a Dirty Word
Podcast Episodes
Sales Leadership Tips: Balancing Top Performers and Team Success [not-audio_url] [/not-audio_url]

Duration: 10:10
At some point, every sales team has experienced a “sales diva” You know the type: the top-performing rep who plays by their own rules. They cherry-pick leads, dodge meetings, ignore the CRM, and expect special treatment…
Stop Losing Deals: The Right Way to Use Pitch Decks [not-audio_url] [/not-audio_url]

Duration: 8:33
A pitch deck can be your strongest sales tool or your biggest sales killer. The difference comes down to strategy. Although there is a pitch deck - it’s essential to ask strategic questions - not just “make sense?”, “sou…
How to Set Up a Loyal, High-Performing Sales Team [not-audio_url] [/not-audio_url]

Duration: 10:48
You hired a sales team so you could focus on growing the business, not spend hours training, managing and baby sitting them. But if your team isn’t performing as well as you, the problem might not be them — it’s often ho…
The Truth About Paid Ads & AI’s Impact on Search with John Horn [not-audio_url] [/not-audio_url]

Duration: 24:16
Ever wondered when is the right time to invest in paid advertising - or if it even makes sense for your business? And with AI shaking up search engines, is it getting harder to stand out? In this episode of Sales Is Not…
Why You're Still Getting Ghosted After Great Sales Calls [not-audio_url] [/not-audio_url]

Duration: 8:38
Everything felt right. The call flowed. You were in sync. You leave the call feeling good. They smiled. You vibed. You follow up with your proposal and... crickets. Let’s talk about it. In this solo episode of Sales is N…
How to Sell Differently and Close More Deals with Dale Dupree [not-audio_url] [/not-audio_url]

Duration: 38:40
Tired of the same dated sales strategy? This podcast episode will blow your mind. In this episode of Sales Is Not a Dirty Word, I sit down with Dale Dupree, aka The Copier Warrior and founder of The Sales Rebellion, to t…
Make More Sales without Feeling Gross [not-audio_url] [/not-audio_url]

Duration: 11:13
If your sales strategy feels like putting on someone else’s pants that don’t fit you... that’s an important sign to pay attention to. You don’t need to become a sales bro to sell like a pro. Instead, you will naturally b…
The Power of a Hell Yes Offer with Jessica Miller [not-audio_url] [/not-audio_url]

Duration: 32:04
Do you feel like you’re constantly adding more to your business - more offers, more tasks, more complexity - and still not growing the way you want? What if scaling wasn’t about doing more, and actually about doing LESS?…