Avoid Scope Creep & Increase Client Retention

Avoid Scope Creep & Increase Client Retention

Author: Aleasha Bahr May 16, 2024 Duration: 12:12
Want to know the fastest and most unexpected way to increase your revenue and client retention? Clear boundaries.   People pleasers often think someone will like them more if they do more, never say no and go above and beyond.    However, if you don’t let someone know what you’re doing is above and beyond then it simply becomes what’s expected and you quickly become burnt out.    Then you can’t keep up that level of performance and the client leaves because quality declines (when in reality they just had mind-blowing quality before and had no idea).    Listen in to discover how to: 👉Effectively set boundaries from the start that lays the groundwork for a successful relationship that you retain long-term before it even starts  👉 Communicate crucial elements when you’re setting boundaries that give clients the context to be consistently impressed with your work 👉Kindly establish a boundary that paves the way to upsells and retention when a client asks for something out of scope  👉 Avoiding common traps people pleasers fall into that suck up time and money in the  name of “potential”    Don't make a deal based on potential. Make a deal based on what is in front of your face, the situation that you're in now. - Aleasha Bahr   Want to increase client retention and revenue while eliminating doing anything you hate doing? calendly.com/aleasha/sales-level-up 

Ever feel like the whole idea of "selling" makes your skin crawl? You're not alone, but what if everything you've been told about sales is wrong? Sales is NOT a Dirty Word is built on the idea that genuine connection, not manipulation, is the real engine of business growth. Host Aleasha Bahr, creator of the Matchmaker Sales method™, dismantles the high-pressure stereotypes one conversation at a time. Instead of scripts and tricks, she opens up her playbook, sharing insights and strategies typically reserved for her private coaching clients-where achieving an 80% conversion rate on sales calls isn't a fantasy, but a regular outcome. Each episode of this podcast features candid talks with experts who offer alternative, refreshingly human perspectives on the process. You'll hear real stories about building trust, understanding client needs deeply, and creating agreements that feel good for everyone involved. This isn't about learning to pretend; it's about discovering a framework where your authenticity becomes your greatest asset in closing deals. Tune in to transform your approach from something you dread into a natural, even enjoyable, part of your professional life.
Author: Language: English Episodes: 100

Sales is NOT a Dirty Word
Podcast Episodes
When You’re Not Talking To the Decision Maker [not-audio_url] [/not-audio_url]

Duration: 12:48
Many times your first sales meeting is NOT with the decision maker or CEO at a company. That means your sales strategy needs to be different in that initial meeting in order to get the final meeting with the REAL decisio…
How to Start a Business Without Quitting Your Job [not-audio_url] [/not-audio_url]

Duration: 32:06
Do you need to quit your job to start a business? Nope. In this episode of Sales Is Not a Dirty Word, I talk with Delaney Thompson, co-founder of Bahia AI, about how she built a successful company before leaving her 9-to…
How Defining Your Anti-Audience Will Skyrocket Your Sales [not-audio_url] [/not-audio_url]

Duration: 13:17
Everyone focuses on their ideal audience and misses the huge opportunity lying in their ANTI audience. So, when you’ve got tons of leads and no one is buying, the problem often isn’t your offer—it’s who you’re selling to…
Objection Prevention: Stop Losing Sales by Fixing This One Mistake [not-audio_url] [/not-audio_url]

Duration: 10:57
Are you unknowingly pushing potential clients away? Most salespeople battle objections at the end of the conversation—when it’s too late. But what if you could prevent objections before they happen? In this episode of Sa…
How to Align Sales & Marketing Teams for Bigger Profits [not-audio_url] [/not-audio_url]

Duration: 8:44
Are your sales and marketing teams actually working together—or just pointing fingers? In this episode of Sales Is Not a Dirty Word, I break down why sales and marketing misalignment is costing businesses serious money a…