Avoid Scope Creep & Increase Client Retention

Avoid Scope Creep & Increase Client Retention

Author: Aleasha Bahr May 16, 2024 Duration: 12:12
Want to know the fastest and most unexpected way to increase your revenue and client retention? Clear boundaries.   People pleasers often think someone will like them more if they do more, never say no and go above and beyond.    However, if you don’t let someone know what you’re doing is above and beyond then it simply becomes what’s expected and you quickly become burnt out.    Then you can’t keep up that level of performance and the client leaves because quality declines (when in reality they just had mind-blowing quality before and had no idea).    Listen in to discover how to: 👉Effectively set boundaries from the start that lays the groundwork for a successful relationship that you retain long-term before it even starts  👉 Communicate crucial elements when you’re setting boundaries that give clients the context to be consistently impressed with your work 👉Kindly establish a boundary that paves the way to upsells and retention when a client asks for something out of scope  👉 Avoiding common traps people pleasers fall into that suck up time and money in the  name of “potential”    Don't make a deal based on potential. Make a deal based on what is in front of your face, the situation that you're in now. - Aleasha Bahr   Want to increase client retention and revenue while eliminating doing anything you hate doing? calendly.com/aleasha/sales-level-up 

Ever feel like the whole idea of "selling" makes your skin crawl? You're not alone, but what if everything you've been told about sales is wrong? Sales is NOT a Dirty Word is built on the idea that genuine connection, not manipulation, is the real engine of business growth. Host Aleasha Bahr, creator of the Matchmaker Sales method™, dismantles the high-pressure stereotypes one conversation at a time. Instead of scripts and tricks, she opens up her playbook, sharing insights and strategies typically reserved for her private coaching clients-where achieving an 80% conversion rate on sales calls isn't a fantasy, but a regular outcome. Each episode of this podcast features candid talks with experts who offer alternative, refreshingly human perspectives on the process. You'll hear real stories about building trust, understanding client needs deeply, and creating agreements that feel good for everyone involved. This isn't about learning to pretend; it's about discovering a framework where your authenticity becomes your greatest asset in closing deals. Tune in to transform your approach from something you dread into a natural, even enjoyable, part of your professional life.
Author: Language: English Episodes: 100

Sales is NOT a Dirty Word
Podcast Episodes
Embrace the Unconventional To Boost Sales [not-audio_url] [/not-audio_url]

Duration: 24:37
How do you know when to conform and when to follow your intuition in a very different direction? Join me as I chat with Jeff Sieh, the creative genius behind Manly Pinterest Tips and the host of Social Media News Live. H…
How To Sell More With Tone [not-audio_url] [/not-audio_url]

Duration: 9:17
Ever heard that it’s not WHAT you say - it’s HOW you say it that matters? It’s true. I would not be surprised if there were murders every year based on tone alone. Some sales experts will tell you to focus on tone - whic…
Transforming Self-Sabotage into Self-Made Success [not-audio_url] [/not-audio_url]

Duration: 43:45
Ever feel like you're your own worst enemy? Like you’re driving with one foot on the gas and the other on the brake? This is a far too common experience for humans and I sat down with Tracy Pleschourt, the mastermind beh…
How to Hate Sales Strategy Less - and Make More Money as a Result [not-audio_url] [/not-audio_url]

Duration: 12:23
There’s this predominant feeling among people that marketing is sexy and sales is sleazy - even though they are very related. In this episode, I unravel the mystery behind many people’s preference for marketing over sale…
Increasing Sales Without The Hustle & Grind [not-audio_url] [/not-audio_url]

Duration: 36:43
Business without burning out seems like a myth to most people The truth is actually, you will be far more successful when you drop the hustle & grind and come from a place of flow. What the hell is “flow”? Well, Kami Gui…
Increasing Your Sales With Pre-Call Education [not-audio_url] [/not-audio_url]

Duration: 12:47
If you’re hearing things like “this is a lot to process”, “thank you for this valuable information”, “let me get back to you” - it’s a sign that you are over educating on your sales calls. Educating and selling at the sa…
How Sales And Dating Are The Same [not-audio_url] [/not-audio_url]

Duration: 22:18
What do sales & dating have in common? Well, everything as you’ll see in this episode. If you’re trying to marry anyone who will have you - people can feel that just like prospects can smell your commission breath. Rita…
Most Effective Methods for Handling Objections [not-audio_url] [/not-audio_url]

Duration: 11:59
The mainstream way of handling objections is wildly ineffective. It’s convincing energy and it’s not convincing anyone. Instead, it ends up making the prospect feel dismissed and invalidated instead of seen and heard. It…
Can AI Make Sales for You? [not-audio_url] [/not-audio_url]

Duration: 23:45
In the latest trend of business owners avoiding doing sales themselves or hiring salespeople - there has been a new movement towards AI “doing the sales for you.” It’s an interesting concept and one that Noah Jacobs is a…