ServiceNow Podcasts

ServiceNow Podcasts

Author: ServiceNow Community Podcasts Language: English Episodes: 100
Dive into the dynamic world of ServiceNow through the voices of those who know it best. ServiceNow Podcasts, curated by the ServiceNow Community Podcasts, isn't a single show but a rich library of conversations. Each series within this collection is hosted by different practitioners and experts, bringing you grounded discussions from a wide array of focus areas. Whether you're looking for the latest platform updates, deep dives into implementation strategies, or insights on IT service management and beyond, this podcast has a channel for you. You'll hear authentic talk about real-world applications, emerging trends, and the practical knowledge that professionals are using right now. It’s like having a direct line to the community’s collective experience. Tuning in means accessing a broad variety of topics designed to inform and educate, all framed within the context of what's happening at ServiceNow and in the ecosystems around it. For anyone working with or interested in the platform, this ongoing series of dialogues is an essential resource for staying current and connected. Find your niche, learn something new, and get the perspective only insiders can provide through these regular episodes.
Episodes
GenAI: Hype, Hope, Happening, or Here to Stay? [not-audio_url] [/not-audio_url]

Duration: 26:59
We all know someone who thinks GenAI can do literally everything (probably the same person who says “let’s circle back” in every meeting). 🙄 In our latest episode, Pete & Kat dive into: ✅ Why “AI-washing” is the new gree…
The great CRM unbundling: Do we even need one system to rule them all? [not-audio_url] [/not-audio_url]

Duration: 24:21
Did your CRM promise a utopia but delivered a fancy Rolodex with a UX degree? Join Pete and Kat as they bravely poke the sacred cow of CRM and ask the tough questions like: ❓ Why does your telco need seven days and a séa…
Are We Still Ignoring The People Part? [not-audio_url] [/not-audio_url]

Duration: 23:49
PSA for anyone still thinking transformation = tech upgrade: You’re doing it wrong! Join Pete and Kat as they kick off The Change Agents Podcast with a spicy convo on why people are the real engine of transformation. Fro…
What to Expect at CreatorCon India with Mark Obee [not-audio_url] [/not-audio_url]

Duration: 29:36
Welcome to Break Point: the ServiceNow Developer Podcast! We are delighted to be joined by the Senior Director of Community and Developer Relations at ServiceNow, Mark Obee, to dive deep into the series of CreatorCon eve…
Exploring AI Innovations - Insights from ServiceNow Researchers [not-audio_url] [/not-audio_url]

Duration: 25:39
Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition fro…
Build Agents Have Entered the Chat! [not-audio_url] [/not-audio_url]

Duration: 47:45
Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announceme…
InsightBench & AgentPoirot | The Future of Data Analytics & Insights [not-audio_url] [/not-audio_url]

Duration: 26:32
Get a glimpse into the future of data analytics and insights with InsightBench, a powerful combination of cutting-edge technology and strategic business intelligence. InsightBench is a pioneering benchmark specifically d…
Agentic AI workflows for AIOps [not-audio_url] [/not-audio_url]

Duration: 16:35
In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks,…

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