AI Appetite Is Easy, Digestion Is Hard with Diana Wu David

AI Appetite Is Easy, Digestion Is Hard with Diana Wu David

Author: ServiceNow Community Podcasts May 2, 2026 Duration: 53:51

Everybody wants AI. AI adoption conversations are dominated by tools, models, and metrics. Far fewer organizations have figured out what to do with it once it's inside the building. The harder question, one that most leaders are avoiding, is what happens to the humans? Diana Wu David, Director of Futures at ServiceNow joins Juan and Tim to unpack what leaders should and should not be doing. 

See omnystudio.com/listener for privacy information.


Dive into the dynamic world of ServiceNow through the voices of those who know it best. ServiceNow Podcasts, curated by the ServiceNow Community Podcasts, isn't a single show but a rich library of conversations. Each series within this collection is hosted by different practitioners and experts, bringing you grounded discussions from a wide array of focus areas. Whether you're looking for the latest platform updates, deep dives into implementation strategies, or insights on IT service management and beyond, this podcast has a channel for you. You'll hear authentic talk about real-world applications, emerging trends, and the practical knowledge that professionals are using right now. It’s like having a direct line to the community’s collective experience. Tuning in means accessing a broad variety of topics designed to inform and educate, all framed within the context of what's happening at ServiceNow and in the ecosystems around it. For anyone working with or interested in the platform, this ongoing series of dialogues is an essential resource for staying current and connected. Find your niche, learn something new, and get the perspective only insiders can provide through these regular episodes.
Author: Language: en-us Episodes: 100

ServiceNow Podcasts
Podcast Episodes
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