Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner

Data Catalyst³: Governance × Change Management × Data Fluency w/ Bob Seiner

Author: ServiceNow Community Podcasts May 16, 2026 Duration: 48:45

Bob Seiner has spent decades in data governance, and in this episode he joins Juan and Tim to unpacks his new framework, Data Catalyst Cubed, which multiplies data governance by change management and data fluency. Miss any one of them, and you get zero. The problem is that leadership has never treated behavior change as part of the governance mandate, and most data programs have never connected with the change management expertise that already exists inside their organizations. 

See omnystudio.com/listener for privacy information.


Dive into the dynamic world of ServiceNow through the voices of those who know it best. ServiceNow Podcasts, curated by the ServiceNow Community Podcasts, isn't a single show but a rich library of conversations. Each series within this collection is hosted by different practitioners and experts, bringing you grounded discussions from a wide array of focus areas. Whether you're looking for the latest platform updates, deep dives into implementation strategies, or insights on IT service management and beyond, this podcast has a channel for you. You'll hear authentic talk about real-world applications, emerging trends, and the practical knowledge that professionals are using right now. It’s like having a direct line to the community’s collective experience. Tuning in means accessing a broad variety of topics designed to inform and educate, all framed within the context of what's happening at ServiceNow and in the ecosystems around it. For anyone working with or interested in the platform, this ongoing series of dialogues is an essential resource for staying current and connected. Find your niche, learn something new, and get the perspective only insiders can provide through these regular episodes.
Author: Language: en-us Episodes: 50

ServiceNow Podcasts
Podcast Episodes
The Void Between Data and Decisions with Pete Williams [not-audio_url] [/not-audio_url]

Duration: 56:54
There's a gap at the heart of most organisations and data hasn't filled it. Pete Williams, an experienced data leader, has spent years watching companies build sophisticated data capabilities, only to see insight stall b…
TAKEAWAY - The Void Between Data and Decisions with Pete Williams [not-audio_url] [/not-audio_url]

Duration: 3:58
This is the takeaway episode with Pete Williams, an experienced data leader, who argues that organisations still make decisions along traditional vertical lines, while data sits in a horizontal layer that was never given…
AGENTIC AI - The Future of Work and the Agents Building It [not-audio_url] [/not-audio_url]

Duration: 23:05
What is Agentic AI — and what can it actually do for your business? In this episode of the podcast, host Bobby Brill brings together three conversations with the people building Agentic AI at ServiceNow into one 20-minut…
New Roles, Same Mission: Value, AI, and the Year of the Reckoning [not-audio_url] [/not-audio_url]

Duration: 22:36
AI is the New UI… But Is Anyone Getting Value? Big summer. New roles. Same obsession with transformation. In this episode, Pete and Kat compare notes on what happens when you step into new gigs right as AI goes from “thi…
The Data Hygienist with Thais Cooke [not-audio_url] [/not-audio_url]

Duration: 44:45
What does dentistry have to do with data analytics? More than you'd think. Thais Cooke went from cleaning teeth to cleaning datasets and her unconventional path turned out to be a superpower. In this episode, Thais joins…