Greatest Hits: Inside Glossier's Iconic Social Approach

Greatest Hits: Inside Glossier's Iconic Social Approach

Author: Convince & Convert September 8, 2023 Duration: 31:39

We revisit episode 544 of Social Pros with Jamie Dinar, Senior Manager, Social & Digital Content at Glossier, as she unpacks the brand's distinctive social strategy and provides top tips and tricks for social pros. 

 

Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: 

We all know how fast-paced social media is. It simply does not sleep.  

There are many brands out there whose social media speed and efficiency are off the charts. One of them is the skincare and beauty brand, Glossier. So how do they do it? 

Here, we revisit episode 544 where we ask their Senior Manager of Social & Digital Content, Jamie Dinar, about their 'secret sauce'. 

Jamie explains how her team is empowered to act fast and says that clear communication between colleagues is key to being proactive in social. 

Plus, she explores how they replicate in-store customer experiences online, keep their brand voice united and stay in touch with their community. 

In This Episode: 

  • 0:00 - Introduction 

  • 1:07 – Introducing Jamie Dinar 

  • 2:37 – How Glossier came to be a legendary brand on social 

  • 4:52 – What Jamie's role looks like 

  • 9:08 – Do Glossier eat, sleep and breathe social? 

  • 15:03 – How Glossier tap into their vast community 

  • 18:09 – Optimizing to keep brand voice across platforms 

  • 21:24 – Replicating in-store experiences online 

  • 24:06 – Jamie's TikTok Live experiences 

  • 28:30 – Jamie's Final Two 

  • 30:41 – Outro  

Resources 

 

Visit SocialPros.com for more insights from your favorite social media marketers. 


For years, Social Pros Podcast has served as an essential meeting point for those who do the real work in digital marketing. Created by Convince & Convert, this isn't a theoretical discussion; it's a deep dive into the practical realities of managing social media within larger business ecosystems. The conversations here consistently explore how platforms intersect with brand strategy, content creation, public relations, and paid media, moving beyond hype to examine measurable impact. You'll hear directly from the people behind the profiles at major organizations like Google, Reddit, Uber, and Oracle, gaining insight into their successes and the challenges they navigate daily. The longevity of this podcast is a testament to its value, offering a accumulated wealth of knowledge from hundreds of candid interviews and expert commentaries. Each episode functions like a focused case study, breaking down the "how" and "why" behind decisions that drive genuine business results. If you're looking to understand the evolving role of social media beyond the latest trend, this series provides a grounded, insider perspective that has educated a generation of marketing professionals. Tune in to hear the actual pros discuss the work that rarely makes it into a polished tweet or case study.
Author: Language: English Episodes: 100

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