How to manage mistakes

How to manage mistakes

Author: Salon Punk February 11, 2020 Duration: 15:45

We all make mistakes, anything from being late to the meeting, to entrusting a person to do the job they are not suitable for. Usually, no mistake can be such that can not be solved,
often a simple conversation or a carefully worded email can do, yet if you have ever felt you made mistakes it may feel like the end of the world, can you relate?

So how do we go about managing the mistakes without feeling negative about correcting them? Or how do we even identify the mistakes before they are too late to correct?

We ask Alan Forrest Smith to share his experience.

Some of the questions asked were...

How do you manage the mistake if you hired a "wrong" person to manage the salon?

  • What do you do if the stylist makes a hair mess and the client goes mad?
  • Could investing in certain salon software become a problem?
  • How do we manage the mistake of focusing to the least profitable area of our salon business?
  • The answers may surprise you. Listen to the podcast to discover.

www.salonpunk.com 


You're running a salon, but sometimes it feels like you're just putting out fires instead of building the business you envisioned. The Fix Podcast is for that exact feeling. Hosted by Salon Punk, these conversations dig into the real, often unspoken, challenges of salon ownership and management. This isn't about abstract theory; it's a practical dialogue focused on the systems, mindsets, and strategies that actually work on the floor. Each episode feels like a candid back-room chat, tackling everything from staff retention and client booking patterns to pricing, marketing, and the financial clarity that turns a passion into a sustainable enterprise. We get into the nitty-gritty of daily operations because that's where the real transformation happens. Tune in for honest stories from the trenches, actionable advice you can implement immediately, and a sense of community that reminds you you're not figuring it out alone. This podcast exists to provide those crucial "aha" moments that help you stop working *in* your business and start working *on* it, building something resilient and rewarding.
Author: Language: English Episodes: 48

The Fix Podcast
Podcast Episodes
"When's the last time I changed my hair?" [not-audio_url] [/not-audio_url]

Duration: 1:32
How these 7 words transformed my salon business. An Extract from The Salon Punk Book, by Alan Forrest Smith. Get the book from Amazon
Salon Advertising That Works Part2 [not-audio_url] [/not-audio_url]

Duration: 10:24
Alan Forrest Smith has owned 3 hugely successful No.1 hair salons. He's been in the industry since 1982 and is still building salon businesses today. How do you open a hair salon and make sure it is a successful hair sal…
Salon Advertising That Works Part1 [not-audio_url] [/not-audio_url]

Duration: 9:33
Alan Forrest Smith has owned 3 hugely successful No.1 hair salons. He's been in the industry since 1982 and is still building salon businesses today. How do you open a hair salon and make sure it is a successful hair sal…
How to open a successful hair salon business [not-audio_url] [/not-audio_url]

Duration: 4:44
How do you open a successful hair salon business, and how do you create a hairdressing business that is successful? Discover the proven techniques and strategies for running a successful salon business and which ones to…
The Story Behind SX-21 [not-audio_url] [/not-audio_url]

Duration: 23:21
"I was never in a position to wait for 12 months for the stylists to be busy, I needed all stylists, including the juniors to be busy right away... eventually I discovered and developed the method of getting my stylists…
Best Time to Ask for Help [not-audio_url] [/not-audio_url]

Duration: 3:04
When is the best time to ask for help when you are running your hair salon business? How would you manage your salon business differently if you could find the answers to your challenges? A quick tip from Alan Forrest Sm…
How to Pay Your Hair Stylists Fairly [not-audio_url] [/not-audio_url]

Duration: 3:45
How to pay fairly hair stylists so that the arrangement is fair for both your salon business and the stylists. Get insider expert tips from a successful salon owner. Subscribe to our free newsletter for more tips and adv…
How to hire salon salon stylists during cost of living crisis [not-audio_url] [/not-audio_url]

Duration: 4:41
How to hire hair salon stylists during the cost of living crisis. How to make sure that the stylists feel inspired and motivated to perform at their best abilities, and why hiring from the outside is not always the best…
How to survive and thrive as a salon owner during the cost of living [not-audio_url] [/not-audio_url]

Duration: 5:46
How to survive and thrive as a salon owner during the cost of living crisis. Listen to the short podcast to get answers to the current questions most salon owners are asking right now around the cost of living crisis in…