How to manage mistakes

How to manage mistakes

Author: Salon Punk February 11, 2020 Duration: 15:45

We all make mistakes, anything from being late to the meeting, to entrusting a person to do the job they are not suitable for. Usually, no mistake can be such that can not be solved,
often a simple conversation or a carefully worded email can do, yet if you have ever felt you made mistakes it may feel like the end of the world, can you relate?

So how do we go about managing the mistakes without feeling negative about correcting them? Or how do we even identify the mistakes before they are too late to correct?

We ask Alan Forrest Smith to share his experience.

Some of the questions asked were...

How do you manage the mistake if you hired a "wrong" person to manage the salon?

  • What do you do if the stylist makes a hair mess and the client goes mad?
  • Could investing in certain salon software become a problem?
  • How do we manage the mistake of focusing to the least profitable area of our salon business?
  • The answers may surprise you. Listen to the podcast to discover.

www.salonpunk.com 


You're running a salon, but sometimes it feels like you're just putting out fires instead of building the business you envisioned. The Fix Podcast is for that exact feeling. Hosted by Salon Punk, these conversations dig into the real, often unspoken, challenges of salon ownership and management. This isn't about abstract theory; it's a practical dialogue focused on the systems, mindsets, and strategies that actually work on the floor. Each episode feels like a candid back-room chat, tackling everything from staff retention and client booking patterns to pricing, marketing, and the financial clarity that turns a passion into a sustainable enterprise. We get into the nitty-gritty of daily operations because that's where the real transformation happens. Tune in for honest stories from the trenches, actionable advice you can implement immediately, and a sense of community that reminds you you're not figuring it out alone. This podcast exists to provide those crucial "aha" moments that help you stop working *in* your business and start working *on* it, building something resilient and rewarding.
Author: Language: English Episodes: 48

The Fix Podcast
Podcast Episodes
Salon Sampler [not-audio_url] [/not-audio_url]

Duration: 3:42
'Alan if you had to do just one thing to pack out any salon what would it be?' SALON SAMPLER – IS That Program We caught up with Alan Forrest Smith in the coffee shop to talk about his new book, Salon Sampler. Listen to…
How you can increase takings by £88,400 from one stylist [not-audio_url] [/not-audio_url]

Duration: 12:53
Can you really increase your salon income by £88,400 from just one stylist? One junior hair stylist did just that. Listen to the episode to see how it was made possible. Salon Punk
How to Create Salon Promotions That Work [not-audio_url] [/not-audio_url]

Duration: 11:15
How do you create hair salon promotions that actually work in your shop? How do you turn your salon into a proper business? Listen to this short episode as Alan Forrest Smith shares his decades of salon building and adve…
The Salon Punk Book [not-audio_url] [/not-audio_url]

Duration: 8:22
After writing The Salon Column Builder in 1999; After Creating a big how-to guide for salon management SalonExtreme 21; and around 10 other books on the subject of hair salon building, we asked Alan Forrest Smith, why he…
What Every Salon Owner Should Know [not-audio_url] [/not-audio_url]

Duration: 28:41
From salon management to staff problems; From pricing to salon marketing and more, during this 28minute salon group call, salon owners like you ask questions that every salon owner or manager has on their mind. By Alan F…
Marketing your salon using salon software systems [not-audio_url] [/not-audio_url]

Duration: 8:58
Are you using salon software systems? quickly discover... Why using your salon software for scheduling and tilling is a mistake that is costing you money; Why marketing using salon software means rethinking the salon man…
What is Salon Mentor Extreme [not-audio_url] [/not-audio_url]

Duration: 13:06
From no clients to 63 new clients a week; From no upsells to every stylist forming a new habit of upselling, while keeping clients happy; From poor management to extremely effective management; We catch up with Alan over…
How to rebuild your salon team [not-audio_url] [/not-audio_url]

Duration: 19:33
How do you know it is time to rebuild your salon team? From stylists to receptionists what does perfect team mean? How do you hire, fire and promote your stylists? How do you define stylists performance and how do you ke…
Salon News & Views [not-audio_url] [/not-audio_url]

Duration: 7:16
FREE inspiration. It was over 20 years ago and a long time before the social media and Internet when Alan discovered the secrets to really becoming the highest salon retail and color seller; Why salon clients raved about…