How to manage mistakes

How to manage mistakes

Author: Salon Punk February 11, 2020 Duration: 15:45

We all make mistakes, anything from being late to the meeting, to entrusting a person to do the job they are not suitable for. Usually, no mistake can be such that can not be solved,
often a simple conversation or a carefully worded email can do, yet if you have ever felt you made mistakes it may feel like the end of the world, can you relate?

So how do we go about managing the mistakes without feeling negative about correcting them? Or how do we even identify the mistakes before they are too late to correct?

We ask Alan Forrest Smith to share his experience.

Some of the questions asked were...

How do you manage the mistake if you hired a "wrong" person to manage the salon?

  • What do you do if the stylist makes a hair mess and the client goes mad?
  • Could investing in certain salon software become a problem?
  • How do we manage the mistake of focusing to the least profitable area of our salon business?
  • The answers may surprise you. Listen to the podcast to discover.

www.salonpunk.com 


You're running a salon, but sometimes it feels like you're just putting out fires instead of building the business you envisioned. The Fix Podcast is for that exact feeling. Hosted by Salon Punk, these conversations dig into the real, often unspoken, challenges of salon ownership and management. This isn't about abstract theory; it's a practical dialogue focused on the systems, mindsets, and strategies that actually work on the floor. Each episode feels like a candid back-room chat, tackling everything from staff retention and client booking patterns to pricing, marketing, and the financial clarity that turns a passion into a sustainable enterprise. We get into the nitty-gritty of daily operations because that's where the real transformation happens. Tune in for honest stories from the trenches, actionable advice you can implement immediately, and a sense of community that reminds you you're not figuring it out alone. This podcast exists to provide those crucial "aha" moments that help you stop working *in* your business and start working *on* it, building something resilient and rewarding.
Author: Language: English Episodes: 48

The Fix Podcast
Podcast Episodes
Solving Staff Problems [not-audio_url] [/not-audio_url]

Duration: 4:50
Staff don't care in your salon? It's most likely that the staff problems are created by yourself, but you have the power to change that so that your team is happy working in your salon and enthusiastic to help you build…
Thursdays: Increase takings like this [not-audio_url] [/not-audio_url]

Duration: 4:55
How to increase your takings on Thursdays when you've had a quiet week? Listen to the short episode as Alan Forrest Smith explains what you can do today to make up for quiet days this week. www.salonpunk.com
Reps - why do you hate them? [not-audio_url] [/not-audio_url]

Duration: 7:18
How to deal with salon reps so you end up loving them instead. Listen to the short episode and a salon story from Alan Forrest Smith. For more salon business building ideas please visit www.salonpunk.com
The Habit [not-audio_url] [/not-audio_url]

Duration: 4:15
How habits can destroy your salon business and how to recreate better habits to bring in more productivity and results for yourself and your salon business. A short episode explains how. For for information about buildin…
The truth, lies, and myths of salon marketing [not-audio_url] [/not-audio_url]

Duration: 8:01
Should you stop marketing your salon to get more results? What does marketing mean for your salon business? What kind of marketing will really work in your salon business? Listen to the short episode from Alan Forrest Sm…
How to have the best year ever without doing any marketing [not-audio_url] [/not-audio_url]

Duration: 7:29
What is the secret to having the best year ever without doing any marketing? Listen to the short episode from Alan Forrest Smith. For more on salon building please visit www.salonpunk.com
All my stylists left, why? [not-audio_url] [/not-audio_url]

Duration: 6:36
Stylists walking out from your salon Left with just one junior? Do you know the reason why? And can you fix staff walkouts forever? Listen to the short episode from Alan Forrest Smith For more about building your salon p…
Secrets to Salon Management [not-audio_url] [/not-audio_url]

Duration: 7:23
How salon management will grow your salon business and create busy columns for any stylist. Listen to the short episode as Alan Forrest Smith shares the proven tips to managing your salon effectively. Visit www.salonpunk…