Restaurant Scheduling, Fixed: How Shiftwerx Cuts the Chaos

Restaurant Scheduling, Fixed: How Shiftwerx Cuts the Chaos

Author: Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions July 13, 2026 Duration: 44:29

00:00 Introduction and Jeremy's opening remarks

00:26 Guest introduction: Jake and his background

01:18 The chaos of restaurant scheduling and initial solutions

02:15 The inspiration behind Shiftwerx and its core features

04:09 Gathering staff preferences and creating schedules

05:37 In-app currency and shift trading market

07:33 Understanding restaurant needs and data integration

09:18 Handling staff availability and schedule changes

11:10 Staff morale, control, and fairness in scheduling

13:02 Tools for schedule creation and automation

17:21 Market features: shift swaps, incentives, and safety

19:45 Use of AI and avoiding hallucinations in scheduling

23:45 Deterministic algorithms and fairness in AI scheduling

26:44 Marketplace philosophy and shift trading benefits

33:21 Market incentives and employee engagement

37:57 How to get started with Shiftwerx

40:44 Target audience and scalability of the platform

43:09 Closing remarks and future outlook


Ever feel like the tech in your restaurant is more of a headache than a help? You’re not alone. The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cuts through the noise, offering real talk from people who’ve been in the trenches. Host Jeremy brings a lifetime of perspective-his family founded Custom Business Solutions, and he spent school vacations soldering components, giving him a unique, ground-up understanding of the systems that keep dining rooms and kitchens humming. This isn’t abstract theory; it’s practical knowledge forged from years of combined hands-on experience in implementation, marketing, and daily operations. Each episode feels like a conversation with a trusted advisor, breaking down complex topics into actionable advice you can use immediately. Whether it’s navigating a new point-of-sale rollout, understanding how to leverage data, or simply making your current tech stack work harder for you, this podcast provides clarity. Tune in for straightforward discussions that focus on one core goal: using technology to run your business more smoothly and profitably. It’s a resource built on genuine expertise, designed specifically for owners and operators who need reliable solutions, not just flashy trends.
Author: Language: English Episodes: 50

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
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