Boost MSP Profits with Better Communication (EP 787)
Melissa Hockenberry shares invaluable insights on improving MSP profitability and customer retention through better communication and understanding of business costs. The episode highlights the importance of soft skills in tech and provides practical tips for MSP owners to enhance their operations.
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490 A Florida Woman in Studio
Zina Hassel is the founder and CEO of ZLH Enterprises. With over 35 years of experience in the industry, Zina is a true expert in her field. She is also the author of the book "My Armadillo Skin - How I Made It As A Woma…
489 Server Failed After Offboarding... Now What?
I offboarded a client on Friday, then the server died over the weekend. What would you do? I share what I did, along with my experience following in the footsteps of a Dell technician.
488 Tech on the Beach with Ali Johnston
Alicia Johnston is providing innovative technology solutions to businesses in my hometown of Satellite Beach, Florida.
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485 The Accidental Computer Tutor
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484 Diversity in Tech: Stories and Insights from Women in the Industry
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483 Is Automated Pen Testing a Thing?
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482 Storytime: XChange 2023, Swag and IT Etiquette
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481 Have Better Conversations With Your Clients
The Humanize IT Framework is an approach to IT services that prioritizes people over technology. Let's create genuine human connections through better conversations rather than presentations.
480 Reconcile Your Billable Monthly Services
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479 Building Your Brand with Bobby G
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477 What's New with Instant Housecall
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