Melissa Hockenberry shares invaluable insights on improving MSP profitability and customer retention through better communication and understanding of business costs. The episode highlights the importance of soft skills in tech and provides practical tips for MSP owners to enhance their operations.
The application window is now open for 2023. PitchIT is an annual accelerator program for vendors. It provides an opportunity for vendors to pitch their products or solutions for the MSP space to a panel of experts and i…
If it isn't documented, it didn't happen. Tim Golden with Compliance Risk joins me to chat about the changing landscape of compliance, cyber insurance and their new Policy Documentation as a Service (PDaaS) launching soo…
Lisa Shorr shares some her plans for 2023. Her company Shorr Success helps IT Business Owners turn their teams into a polished brand. We also get some insight into her managed services company, Secure Future Tech.