Melissa Hockenberry shares invaluable insights on improving MSP profitability and customer retention through better communication and understanding of business costs. The episode highlights the importance of soft skills in tech and provides practical tips for MSP owners to enhance their operations.
Jay McBain was chosen as 2021 Influencer of the Year by Channel Partners Magazine. We catch up with Jay to discuss his recent channel predictions for 2022.
Last week in business, I needed to purchase my very first Mac, a MacBook Air. A client needed to add 40+ existing iPads into Apple's Business Manager for proper HIPAA supervision. It was fun.