MSPs Under Fire With AI (EP 1046)

MSPs Under Fire With AI (EP 1046)

Author: Marvin Bee July 23, 2026 Duration: 47:45
Shadow IT and shadow AI are already inside our client environments, and in this conversation with Stanley Louissaint I dig into how MSPs can move from “roadblock” to trusted guide when users roll out tools without us. We also walk through real-world stories—from DIY law firm apps to interns shipping code with Claude—and wrap with practical OneDrive and sync configuration tips you can put into client environments today.

Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) by Marvin Bee is where managed service providers and IT professionals come for straight, practical guidance. This podcast dives into the real-world challenges of running and growing an IT services business - from pricing and packaging to sales, operations, and client management. Each episode features conversations with seasoned IT pros who share hard-earned lessons, proven strategies, and honest stories from the field. Whether youre just starting your MSP or looking to streamline and scale, youll find actionable tips you can apply right away. Listen episodes to stay ahead of industry trends, avoid common pitfalls, and sharpen both your technical and business skills. This podcast is your ongoing companion for building a stronger, smarter, and more profitable IT business in a fast-changing tech landscape.
Author: Language: en-us Episodes: 50

Uncle Marv's IT Business Podcast (Products, stories, and tips for the MSP and IT Professional)
Podcast Episodes
How Oprising Helps MSPs Improve Service (EP 1059) [not-audio_url] [/not-audio_url]

Duration: 21:55
Michelle Coombs, founder of Oprising, joins the IT Business Podcast as a member of the 2026 IT Nation/ConnectWise PitchIT cohort. Oprising is a service optimisation platform that helps MSPs turn continual service improve…
How FrictionlessIT Helps MSPs Increase Profitability (EP 1058) [not-audio_url] [/not-audio_url]

Duration: 21:52
Steve Martin, CEO of FrictionlessIT, joins the IT Business Podcast to discuss FITware, a profit-intelligence platform built for MSPs. FITware brings together operational, financial, service-delivery, capacity, and client…
AI Detection & Response: Kipling Secure (1057) [not-audio_url] [/not-audio_url]

Duration: 22:32
Saurabh Sandhir, CEO and Co-Founder of Kipling Secure, joins the IT Business Podcast to discuss AI Detection & Response (AIDR) for MSPs and MSSPs. Kipling Secure helps providers discover shadow AI, monitor AI usage and d…
TechAlign: Better MSP Business Reviews (EP 1056) [not-audio_url] [/not-audio_url]

Duration: 22:50
Tyler Smith, CEO and Co-Founder of TechAlign, joins the IT Business Podcast to discuss a platform built by MSP professionals to streamline technical alignment reviews and QBRs. TechAlign combines assessments with PSA/RMM…
How MSP Report Card Helps MSPs Build Trust (EP 1055) [not-audio_url] [/not-audio_url]

Duration: 24:33
Clayton Mouney, founder of MSP Report Card and a PitchIT 2026 participant, joins the show to discuss a strategic client-management platform for MSP account managers, vCIOs, and CSMs. MSP Report Card helps providers creat…
AI Email Automation with Aportio (EP 1054) [not-audio_url] [/not-audio_url]

Duration: 22:39
Susan Nemeth, Co-Founder and COO of Aportio, joins the IT Business Podcast to discuss AI-powered email and conversation automation built for MSP service desks. Aportio helps IT providers reduce inbox backlog, classify an…
How QuellSecure Helps MSPs Contain Ransomware (EP 1053) [not-audio_url] [/not-audio_url]

Duration: 22:35
Anson Dorsey, CTO and Co-Founder of QuellSecure, joins the IT Business Podcast’s PitchIT 2026 series to discuss active ransomware containment for MSPs and IT providers. QuellSecure deploys as a lightweight endpoint agent…
Scaling MSP Operations with Domotz and AI Automation (EP 1052) [not-audio_url] [/not-audio_url]

Duration: 35:25
I sit down with Dan Spray of Precision IT and Consolidated Consulting to talk about the tools, automation, and standards behind supporting a growing multi-unit MSP operation. We get into Domotz, AI-powered ticket triage,…
Scaling Your MSP With Business Units (EP 1051) [not-audio_url] [/not-audio_url]

Duration: 35:54
I sit down with Dan Spray from Precision IT to unpack how he took a small Nebraska computer shop and turned it into a nationwide MSP anchored by multiple business units and a new venture studio model. We talk about recur…
Celebrating 5 Years of TEKnowledge (EP 1050) [not-audio_url] [/not-audio_url]

Duration: 44:24
Ray Cline from Tech Knowledge Worldwide joins me to unpack how an MSP-led community is transforming the original Ronald McDonald House in Philadelphia, and why technology is always the last thing funded—even for major no…