In this episode, I open up about how I’ve managed to run a solo MSP business profitably, stand firm on pricing, and emphasize value over being the cheapest. I share personal stories, from clients who have stuck with me since the ’90s to the lessons I learned from attorney friends about billing with confidence.
AppRiver hosted a few partners and MSPs at the Seminole Hard Rock Hotel & Casino here in my neck of the woods. I wanted to hear what they had to say to after being acquired by OpenText.