In this episode, I open up about how I’ve managed to run a solo MSP business profitably, stand firm on pricing, and emphasize value over being the cheapest. I share personal stories, from clients who have stuck with me since the ’90s to the lessons I learned from attorney friends about billing with confidence.
Jay McBain was chosen as 2021 Influencer of the Year by Channel Partners Magazine. We catch up with Jay to discuss his recent channel predictions for 2022.
Last week in business, I needed to purchase my very first Mac, a MacBook Air. A client needed to add 40+ existing iPads into Apple's Business Manager for proper HIPAA supervision. It was fun.