GA 646 | Connect Before You Correct with Royden Johnson and Luc van Merrienboer

GA 646 | Connect Before You Correct with Royden Johnson and Luc van Merrienboer

Author: Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy August 20, 2026 Duration: 35:25

Culture shapes how people receive change, and nowhere is that clearer than on a shop floor where history, language, and moral authority all sit alongside the 5S board. Royden Johnson and Luc van Merrienboer bring two distinct lenses to that tension: Royden from years of leading continuous improvement in South Africa, and Luc from rolling out digital transformation across Asia and now the African continent. Their conversation with Ron covers resistance, influence, and what it actually takes to bring people along rather than drag them forward.

In this episode you’ll learn:

  • The cultural context of 5S in Asia and Africa (5:01)
  • How 5S connects to every performance pillar in a manufacturing operation (9:43)
  • What digital transformation actually looks like on a shop floor (13:04)
  • Where their passion for continuous improvement comes from (15:42)
  • How to use personal, social, and structural influencing strategies together (17:18)
  • How to handle CAVE people without losing the rest of the team (19:29)
  • Why unemployment history in South Africa shaped resistance to continuous improvement (25:32)
  • What happened when a leader stopped pushing and started listening (27:28)
  • How to speak, listen, and lead while keeping everyone’s dignity intact (31:50)

Keep Learning

If the discussion about moral authority, influencing strategies, and leading change on a diverse shop floor resonated with you, the School of Leadership offers structured ways to develop those same skills in your own context.
Learn More About School of Leadership at gembaacademy.com/leadership

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What Do You Think?

When you have encountered a CAVE person in your organization, what shifted the dynamic?


Hosted by Ron Pereira, a lean thinker and co-founder of Gemba Academy, the Gemba Academy Podcast is a deep and practical resource for anyone looking to build a better organization. The conversations here move beyond theory, focusing on the real-world application of methodologies like Lean Six Sigma and Toyota Kata. You’ll hear from practitioners and leaders who share stories from the front lines, detailing how they tackle complex problems, foster genuine productivity, and develop effective teams. Each episode feels like a candid workshop, breaking down concepts into actionable steps you can apply immediately. This isn't about abstract ideals; it's about the tangible work of improvement, from the shop floor to the executive suite. Tune in for a learning experience that challenges conventional wisdom and provides the tools for meaningful change. The Gemba Academy Podcast turns the philosophy of continuous improvement into a clear and accessible path forward for business professionals and educators alike.
Author: Language: en-us Episodes: 50

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Podcast Episodes
GA 619 | Don’t Walk By a Mess with Chad Bareither [not-audio_url] [/not-audio_url]

Duration: 30:50
This week's guest is Chad Bareither. Ron and Chad discussed making culture changes in the workplace, powerful aspects of Japanese culture, the importance of cleaning up, and more. An MP3 audio version of this episode is…
GA 618 | MORE Is Better with Kathy Miller [not-audio_url] [/not-audio_url]

Duration: 36:02
This week's guest is Kathy Miller. Ron and Kathy discussed manufacturing, Kathy's new book "MORE Is Better," optimism, psychological safety, and the art of making high-quality connections. An MP3 audio version of this ep…
GA 617 | What Alignment Looks Like with Hanna Bauer [not-audio_url] [/not-audio_url]

Duration: 34:09
This week's guest is Hanna Bauer. Ron and Hanna discussed the role of emotional intelligence in success, balancing empathy and accountability, navigating love languages, and more. An MP3 audio version of this episode is…
GA 616 | Teaching Lean with Noah Waech [not-audio_url] [/not-audio_url]

Duration: 25:56
This week's guest is Noah Waech. Ron and Noah discussed Noah's experiences teaching lean, what happens when things don't go as planned, Value Stream Mapping, and more. An MP3 audio version of this episode is available fo…
GA 615 | Radical Product Thinking with Radhika Dutt [not-audio_url] [/not-audio_url]

Duration: 46:20
This week's guest is Radhika Dutt. Ron and Radhika discussed OKRs, Toyota Kata, the target mentality, the OHLA puzzle framework, and more. An MP3 audio version of this episode is available for download here. In this epis…
GA 614 | Getting Lean to Stick with Joel Hugghins [not-audio_url] [/not-audio_url]

Duration: 30:21
This week's guest is Joel Hugghins. Ron and Joel discussed dealing with CAVE people, intellectual property, getting lean to stick, and more. An MP3 audio version of this episode is available for download here. In this ep…
GA 613 | Revealing Hidden Truths with Billy Taylor [not-audio_url] [/not-audio_url]

Duration: 31:23
This week we're ringing in the New Year with Billy Taylor. Ron and Billy discussed strategy and KPAs, hidden truths, clarity, being hard on the process, and more. An MP3 audio version of this episode is available for dow…
GA 612 | Gratitude, Giving, and Growth with the Gemba Academy Team [not-audio_url] [/not-audio_url]

Duration: 15:47
This week, we're sharing a special Christmas episode featuring insights from the Gemba Academy team. Each individual answered the question: What does continuous improvement mean to you in your own life? An MP3 audio vers…