GA 610 | Lean and AI in the Legal Field with Heather Underwood and Adam Marsland

GA 610 | Lean and AI in the Legal Field with Heather Underwood and Adam Marsland

Author: Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy December 11, 2025 Duration: 35:32

This week’s guests are Heather Underwood and Adam Marsland. Ron, Heather, and Adam discussed how lean is being applied in legal settings, the status quo when it comes to AI, what the future might look like, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn: 

  • The quotes that inspire Heather and Adam (3:44)
  • Their backgrounds (5:37)
  • The role of lean (7:36)
  • Examples of using lean in a legal setting (10:20)
  • What they’re learning (13:01)
  • The future of AI and its effect on humanity (17:38)
  • Challenges as it relates to lean and AI (19:14)
  • What things will look like in five years (24:52)
  • The adoption of lean in the legal industry (27:01)
  • Moving from control to curiosity (29:10)
  • Their final words of wisdom (33:33)

Podcast Resources

Get All the Latest News from Gemba Academy

Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.

What Do You Think?

Are you concerned for the future in regards to AI? Why or why not?


Hosted by Ron Pereira, a lean thinker and co-founder of Gemba Academy, the Gemba Academy Podcast is a deep and practical resource for anyone looking to build a better organization. The conversations here move beyond theory, focusing on the real-world application of methodologies like Lean Six Sigma and Toyota Kata. You’ll hear from practitioners and leaders who share stories from the front lines, detailing how they tackle complex problems, foster genuine productivity, and develop effective teams. Each episode feels like a candid workshop, breaking down concepts into actionable steps you can apply immediately. This isn't about abstract ideals; it's about the tangible work of improvement, from the shop floor to the executive suite. Tune in for a learning experience that challenges conventional wisdom and provides the tools for meaningful change. The Gemba Academy Podcast turns the philosophy of continuous improvement into a clear and accessible path forward for business professionals and educators alike.
Author: Language: en-us Episodes: 100

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Podcast Episodes
GA 635 | Emotions Are Not the Enemy with D. Earl Johnston [not-audio_url] [/not-audio_url]

Duration: 34:07
Most continuous improvement practitioners are trained to prize logic and treat emotion as noise in the system. D. Earl Johnston spent nine years and thousands of research hours across twelve disciplines discovering that…
GA 634 | Doubling Profits in 90 Days with Ben Hansen [not-audio_url] [/not-audio_url]

Duration: 40:41
This week’s guest is Ben Hansen. Ron and Ben discussed how Ben helps companies improve their profit margins, dealing with “profititis,” shifting your focus from revenue to profitability, and more. An MP3 audio version of…
GA 633 | Be Curious and Seek Knowledge with Andy Olrich [not-audio_url] [/not-audio_url]

Duration: 42:41
This week’s guest is Andy Olrich. Ron and Andy discussed the roles of people and tools in continuous improvement, what NOT to do when building a lean culture, teaching younger generations, and more. An MP3 audio version…
GA 632 | Performance Unleashed with Chris Libutti [not-audio_url] [/not-audio_url]

Duration: 37:25
This week’s guest is Chris Libutti. Ron and Chris discussed Chris and his wife Yamila’s book, “Performance Unleashed,” his time in the military, the importance of self-discipline, and more. An MP3 audio version of this e…
GA 631 | What We Can Learn from Tetris with Michael Parent [not-audio_url] [/not-audio_url]

Duration: 30:33
This week’s guest is Michael Parent. Ron and Michael discussed an interesting AI conundrum, the impact that systems and design have on performance, Michael’s Tetris experiment, and more. An MP3 audio version of this epis…
GA 630 | Why Tone Matters with Shahab Shah [not-audio_url] [/not-audio_url]

Duration: 44:05
This week’s guest is Shahab Shah. Ron and Shahab discussed the importance of balancing human empathy with the demands of reality, why tone matters, first steps for making improvements, and more. An MP3 audio version of t…
GA 629 | Why Leadership Is Like Cooking with Pete Behrens [not-audio_url] [/not-audio_url]

Duration: 35:19
This week’s guest is Pete Behrens. Ron and Pete discussed Pete’s book, “Into the Fog,” what it means for leaders to face uncertainty, why leadership is like cooking, and more. An MP3 audio version of this episode is avai…
GA 628 | A Factory on Fire: How Lean Saves Lives with Brian Meyers [not-audio_url] [/not-audio_url]

Duration: 29:48
This week’s guest is Brian Meyers. Ron and Brian discussed the heart-stopping story of how Brian’s facility caught fire, the profound difference lean made in saving it, what “unwavering commitment” means, and more. An MP…
GA 626 | Learning to See Waste with Randall Dupre [not-audio_url] [/not-audio_url]

Duration: 27:07
This week’s guest is Randall Dupre. Ron and Randall discussed Randall’s book, “Everyday Lean,” the kinds of mistakes Randall sees people making, what good leadership looks like, his favorite lean principles, and more. An…