EP995: Developments in tech in financial services risk overlooking the customer!

EP995: Developments in tech in financial services risk overlooking the customer!

Author: IBS Intelligence Podcasts | A Cedar Consulting Unit June 6, 2026 Duration: 11:34
Dan Scholey, Chief Product Officer, Moneyhub Financial services platforms have been guilty of differentiating more on technical specifications, or look and feel, than their ability to impact the real lives of consumers. Dan Scholey, Chief Product Officer at UK FinTech Moneyhub believes many consumers suffer with high levels of financial anxiety, low confidence in managing money, and a lack of basic financial literacy. As Open Banking evolves into Open Finance, real-time client data is becomi...

Tune in for direct conversations with the people actively shaping the future of money. IBS Intelligence Global FinTech Interviews sits down with founders, executives, and visionaries from across the financial technology landscape, offering a rare, unfiltered look at their journeys. Each episode moves beyond the press release to explore the real-world strategies being deployed, the unexpected hurdles encountered, and the genuine insights gained from building in this fast-paced sector. You’ll hear firsthand accounts from leaders who are not just analyzing trends but are on the ground implementing new systems, forging partnerships, and navigating regulatory shifts. This podcast, presented by IBS Intelligence Podcasts, part of Cedar Consulting, serves as an audio companion to their deep industry analysis, providing context and personality to the forces driving global change. Whether you're in banking, payments, investment tech, or simply fascinated by the intersection of finance and innovation, these discussions deliver substance and perspective, connecting the dots between today's decisions and tomorrow's financial ecosystem. It’s a chance to listen in on the candid stories behind the headlines, straight from the source.
Author: Language: en-us Episodes: 100

IBS Intelligence Global FinTech Interviews
Podcast Episodes
EP977: The theory and practice of BaaS [not-audio_url] [/not-audio_url]

Duration: 20:59
This interview with George Toumbev of NatWest Boxed details the rise of Banking-as-a-Service (BaaS), highlighting partnerships with Saga and The AA. Toumbev predicts most retail banking revenue will shift away from tradi…
EP976: Modular, cloud-native, and digital-first [not-audio_url] [/not-audio_url]

Duration: 20:06
This interview features Udeet Bhagat from PureSoftware discussing the success of their flagship banking platform, Arttha. The source highlights how this cloud-native and modular technology enables financial institutions…
EP975: Listening, learning and strategising… [not-audio_url] [/not-audio_url]

Duration: 16:50
In this interview, Chris Walters of Finastra outlines a strategic pivot toward customer-led innovation following a year of extensive global engagement with clients. He explains that the company is doubling down on its co…
EP974: Banks Shift Focus from Client Growth to Value Chain Control [not-audio_url] [/not-audio_url]

Duration: 15:32
Deepa Santhanam, Partner & SVP - Business Consulting, Intellect Design Arena In an era where growth is defined by ecosystem depth rather than customer count, Puja Sharma speaks with Deepa Santhanam, Partner & SVP - Busin…
EP973: The Challenge of Achieving integrated Payments [not-audio_url] [/not-audio_url]

Duration: 19:54
In this interview, Tommaso Jacopo Ulissi of Nexi Group explores the ongoing convergence of digital payments with specialized business management software. He explains that modern merchants no longer seek isolated transac…
EP971: A trusted partner, modernising with confidence [not-audio_url] [/not-audio_url]

Duration: 18:12
In an interview with IBS Intelligence, William Moroney of Temenos discusses the urgent need for financial institutions to replace outdated legacy systems with flexible, modern technology. He explains that banks are incre…
EP970: Why Banks Are Rethinking Tech, Trust and Partnerships [not-audio_url] [/not-audio_url]

Duration: 15:06
Raj Jathar, SVP Sales Engineering, Azentio In an era of geopolitical volatility, cyber risk, and regulatory pressure, Puja Sharma speaks with Raj Jathar, SVP Sales Engineering at Azentio, on redefining tech resilience th…
EP969: A clear Focus on Solving Structural Challenges [not-audio_url] [/not-audio_url]

Duration: 17:45
Qualco, founded 25 years ago in collections technology, has evolved into a full-spectrum FinTech partner covering the entire credit value chain. Deputy CEO Spyros Retzekas credits this growth to client intimacy, local ma…
EP968: Globally Scalable, Locally Compliant [not-audio_url] [/not-audio_url]

Duration: 18:56
Joaquin de Valenzuela, nCino's MD EMEA, reflects on his first year highlighting the platform's impact, bankers save 8–10 hours weekly through AI tools. nCino serves over 2,700 customers globally, with banks originating m…