EP995: Developments in tech in financial services risk overlooking the customer!

EP995: Developments in tech in financial services risk overlooking the customer!

Author: IBS Intelligence Podcasts | A Cedar Consulting Unit June 6, 2026 Duration: 11:34
Dan Scholey, Chief Product Officer, Moneyhub Financial services platforms have been guilty of differentiating more on technical specifications, or look and feel, than their ability to impact the real lives of consumers. Dan Scholey, Chief Product Officer at UK FinTech Moneyhub believes many consumers suffer with high levels of financial anxiety, low confidence in managing money, and a lack of basic financial literacy. As Open Banking evolves into Open Finance, real-time client data is becomi...

Tune in for direct conversations with the people actively shaping the future of money. IBS Intelligence Global FinTech Interviews sits down with founders, executives, and visionaries from across the financial technology landscape, offering a rare, unfiltered look at their journeys. Each episode moves beyond the press release to explore the real-world strategies being deployed, the unexpected hurdles encountered, and the genuine insights gained from building in this fast-paced sector. You’ll hear firsthand accounts from leaders who are not just analyzing trends but are on the ground implementing new systems, forging partnerships, and navigating regulatory shifts. This podcast, presented by IBS Intelligence Podcasts, part of Cedar Consulting, serves as an audio companion to their deep industry analysis, providing context and personality to the forces driving global change. Whether you're in banking, payments, investment tech, or simply fascinated by the intersection of finance and innovation, these discussions deliver substance and perspective, connecting the dots between today's decisions and tomorrow's financial ecosystem. It’s a chance to listen in on the candid stories behind the headlines, straight from the source.
Author: Language: en-us Episodes: 100

IBS Intelligence Global FinTech Interviews
Podcast Episodes
EP957: Reprogramming Transaction Banking with Programmable Finance [not-audio_url] [/not-audio_url]

Duration: 17:55
Vaibhav Tambe, Co-founder & CEO, TransBnk What happens when money becomes programmable? In this edition of The Big Interview, we spotlight how TransBnk is re-engineering transaction banking from the ground up. Speaking w…
Ep956: Where Cloud Meets AI: Redefining the Future of Digital Lending [not-audio_url] [/not-audio_url]

Duration: 20:13
Hari Padmanabhan, Founder – Chairman, Uncia The discussion moves beyond buzzwords like AI and cloud-native, arguing that most institutions are still in early transformation stages. True AI-driven lending, he suggests, wi…
EP955: AI Powers Next Phase of SME and Agri Finance [not-audio_url] [/not-audio_url]

Duration: 11:56
Brajesh Khandelwal, EVP and Head – Lending Intellect Consumer Banking, Intellect Design Arena Limited As artificial intelligence reshapes the future of lending, financial institutions are rethinking how credit is assesse…
EP951: The Pipes Behind India’s Digital Money Machine [not-audio_url] [/not-audio_url]

Duration: 15:00
Debiprasad Sarangi, Founder and CEO, iServeU From soundboxes in small-town kirana stores to APIs running national banks, India’s FinTech stack is quietly rewriting how participation scales. Puja Sharma speaks with Debipr…
EP950: How Salary Is Powering the Next Inclusion Wave [not-audio_url] [/not-audio_url]

Duration: 9:19
Piyush Bagaria, Co-founder, SalarySe Salary-linked finance is reshaping how Indian employers think about retention, responsibility, and financial wellbeing. Puja Sharma speaks with Piyush Bagaria, Co-founder, SalarySe, o…
EP949: The coming of the agent-to-agent conversation economy [not-audio_url] [/not-audio_url]

Duration: 13:55
Kevin Flood, Director of Payments Ecosystem Strategy, FIS For years, banks have been pouring money into app development, yet the next revolution in customer interaction may not happen in an app at all. A global shift is…