Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th

Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th

Author: Chris Deferio November 17, 2025 Duration: 7:21

Here is why I am thrilled to be launching this live webinar called "The Keys to the Shop: Principles for Cafe Success". 

The more conversations and exchanges we have where we get to clarify, fortify, and focus on excellence in things that matter, the better all our businesses become. 

In the last almost 9 years KTTS has offered free content in the form of the 2x per week podcast to help operators steward and grow their business by focusing on people, operations, and quality. 

Now we are prod to announce a new accessibly priced webinar that will specifically address those three areas and deliver insight, tools, and methods to achieve excellence so you and your people thrive in the running of your shop. 


The Keys to the Shop: Principle For Cafe Success
Webinar Date: December 5, 2025 at 12:00PM EST
Length: 90 minutes (60 min teaching + 30 min live Q&A)
Investment: $99 (includes workbook + 1:1 consultation for all who attend)

Here is what you will learn:

  • One hour of focused content + 30 minutes live Q&A to give you practical insights and tools you can apply immediately to your cafe's operationspeople, and quality.
  • Develop operational values that guide hiring and unlock culture & performance
  • Proven communication systems that produce clarity and buy-in from baristas
  • How to be the leader and coach your staff needs
  • Which cafe systems help manage the day-to-day business
  • How to remain flexible and refine operations over time
  • Best ways to schedule your time and organize your energy
  • Establish and maintain quality standards and staff training for excellence
  • Accountability and staying invested in your and your staff's development 

Link to sign up:

CLICK HERE TO REGISTER WHILE THERE IS SPACE!

 

I hope to see you on December 5th! 

 

-Chris

 


Running a coffee shop is about so much more than pulling great shots. It's a complex dance of craft, culture, and commerce that demands a unique kind of leadership. That's the space where Keys To The Shop : Equipping Coffee Shop Leaders lives. Hosted by Chris Deferio, this podcast digs into the real, often unspoken challenges faced by owners, managers, and aspiring leaders in the specialty coffee world. Each conversation moves beyond abstract theory to deliver concrete, usable strategies you can apply directly to your operation. You'll hear from a diverse range of voices, including seasoned coffee professionals and insightful experts from other fields, all focused on the practicalities of building a thriving business. Episodes tackle the full spectrum of running a shop, from daily systems and financial health to fostering a positive team environment and developing your own skills as a leader. The aim is to provide a genuine resource for growth, whether you're looking to refine your barista program, improve your shop's profitability, or scale your vision thoughtfully. Tune in for honest discussions that equip you with more than just inspiration-they offer the tangible keys to building a better, more sustainable coffee business. This podcast understands that your passion is for coffee, but your success depends on mastering the craft of leadership.
Author: Language: English Episodes: 100

Keys To The Shop : Equipping Coffee Shop Leaders
Podcast Episodes
SHIFT BREAK! Time Management to Beat Overwhelm [not-audio_url] [/not-audio_url]

Duration: 12:51
It's a common belief that there are not enough hours in the day to do the work that we need to get done in order to run a good coffee shop. The truth of the matter is that, more than a lack of time, this feeling is a res…
588: Prioritizing the Right Things as Your Cafe Grows [not-audio_url] [/not-audio_url]

Duration: 31:38
As a business grows, the relationships in it shift and and evolve. The double edged sword of success and growth in numbers, is a natural pulling away from paying attention to those relationships. IN the end, unless we fi…
SHIFT BREAK! Have We Made Coffee (and ourselves) Miserable? [not-audio_url] [/not-audio_url]

Duration: 14:38
In our pursuit of optimization, analysis, scientific rigor, and financial success, we may find ourselves wondering, "where is the life in all of this?" Could it be that in dissecting every inch of our business, we have i…
587: How To Apply Insights To Your Coffee Bar [not-audio_url] [/not-audio_url]

Duration: 27:50
Coffee shop insights and resources abound! We have innumerable platforms, tools, and ideas that all have a certain amount of value...if only they are adopted and applied well and consistently to your shop On today's epis…
SHIFT BREAK: Cafes, We Need To Train Harder [not-audio_url] [/not-audio_url]

Duration: 12:27
The experience of the customer day-in and day-out is often treated as a given. Something that is expected, but not something that is earned. We work to The real focus of our efforts should be on training and resourcing o…
586: How to Dial In Your Cafe [not-audio_url] [/not-audio_url]

Duration: 43:23
When we think about dialing-in, we automatically think about coffee. Changing the grind, the recipe, and other inputs and variables all to obtain an ideal outcome. Your coffee shop is not just about coffee though, and th…
584: Refining Your Retail w/ Retail Coach Wendy Batten! [not-audio_url] [/not-audio_url]

Duration: 1:01:27
In coffee shops, we don't just sell coffee. We sell a variety of retail items that are related to, support, and go with coffee and with our brand. But are we doing as good with our retail as we can be? Are leaving money…