Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th

Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th

Author: Chris Deferio November 17, 2025 Duration: 7:21

Here is why I am thrilled to be launching this live webinar called "The Keys to the Shop: Principles for Cafe Success". 

The more conversations and exchanges we have where we get to clarify, fortify, and focus on excellence in things that matter, the better all our businesses become. 

In the last almost 9 years KTTS has offered free content in the form of the 2x per week podcast to help operators steward and grow their business by focusing on people, operations, and quality. 

Now we are prod to announce a new accessibly priced webinar that will specifically address those three areas and deliver insight, tools, and methods to achieve excellence so you and your people thrive in the running of your shop. 


The Keys to the Shop: Principle For Cafe Success
Webinar Date: December 5, 2025 at 12:00PM EST
Length: 90 minutes (60 min teaching + 30 min live Q&A)
Investment: $99 (includes workbook + 1:1 consultation for all who attend)

Here is what you will learn:

  • One hour of focused content + 30 minutes live Q&A to give you practical insights and tools you can apply immediately to your cafe's operationspeople, and quality.
  • Develop operational values that guide hiring and unlock culture & performance
  • Proven communication systems that produce clarity and buy-in from baristas
  • How to be the leader and coach your staff needs
  • Which cafe systems help manage the day-to-day business
  • How to remain flexible and refine operations over time
  • Best ways to schedule your time and organize your energy
  • Establish and maintain quality standards and staff training for excellence
  • Accountability and staying invested in your and your staff's development 

Link to sign up:

CLICK HERE TO REGISTER WHILE THERE IS SPACE!

 

I hope to see you on December 5th! 

 

-Chris

 


Running a coffee shop is about so much more than pulling great shots. It's a complex dance of craft, culture, and commerce that demands a unique kind of leadership. That's the space where Keys To The Shop : Equipping Coffee Shop Leaders lives. Hosted by Chris Deferio, this podcast digs into the real, often unspoken challenges faced by owners, managers, and aspiring leaders in the specialty coffee world. Each conversation moves beyond abstract theory to deliver concrete, usable strategies you can apply directly to your operation. You'll hear from a diverse range of voices, including seasoned coffee professionals and insightful experts from other fields, all focused on the practicalities of building a thriving business. Episodes tackle the full spectrum of running a shop, from daily systems and financial health to fostering a positive team environment and developing your own skills as a leader. The aim is to provide a genuine resource for growth, whether you're looking to refine your barista program, improve your shop's profitability, or scale your vision thoughtfully. Tune in for honest discussions that equip you with more than just inspiration-they offer the tangible keys to building a better, more sustainable coffee business. This podcast understands that your passion is for coffee, but your success depends on mastering the craft of leadership.
Author: Language: English Episodes: 100

Keys To The Shop : Equipping Coffee Shop Leaders
Podcast Episodes
SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop [not-audio_url] [/not-audio_url]

Duration: 11:53
I was invited to speak recently to a group of coffee professionals on the state of the industry based on what I have experienced through my consulting, career, and interviews. One of the main things I shared was that cof…
572 : Understanding Water For Coffee w/ Maxwell Dashwood [not-audio_url] [/not-audio_url]

Duration: 1:03:44
Water for coffee. This is the biggest area of quality control focus that we must always monitor and check to provide constantly excellent coffee. Learning about water can come from various sources and for many busy opera…
SHIFT BREAK! Get Your Cafe to Stand Out Without Losing Your Footing [not-audio_url] [/not-audio_url]

Duration: 11:44
If you listen to every well meaning linkedIn post or biz hack YouTube video you can stand out so much that you actually lose touch with he foundation of your business. Today on shift break we will talk about ways to purs…
Special! Interviews From Coffee Fest Orlando 2025! w/ Claudio Martinez (Golden Bush Coffee), Vanessa Jaramillo (Florida Coffee Culture), Maria Esther Thome-Lopez (Coffee Flock), and Katherine Morris (Cherry Coffee Shop) [not-audio_url] [/not-audio_url]

Duration: 1:04:07
Time for our last installment of live interviews from Coffee Fest 2025. This time from Orlando, FL USA! We are talking with four awesome professionals about everything from training and tasting, Florida coffee culture an…
571: Worrying and Other Deceptive Replacements for Good Leadership [not-audio_url] [/not-audio_url]

Duration: 51:22
In my live workshops with owners and teams, coaching calls with clients, and even in interviews here on the show run into many go-to habits that are replacements for healthy leadership. Today we are going to be discussin…
SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job? [not-audio_url] [/not-audio_url]

Duration: 11:31
In our world of coffee shops we feel if we can get through the day without too many disasters or fires that we are doing well. The people we put into various roles adopt a similar mindset of avoidance of bad is equal to…
570: Myths Baristas Believe Part 1 [not-audio_url] [/not-audio_url]

Duration: 52:19
At this show we believe that the onus for setting people up for success and being the chief servant of those above them is squarely on the leader or owner of the cafe. they have more power, say, and responsibility. With…
SHIFT BREAK! The New Classic Cafe: An Era of Understated Excellence [not-audio_url] [/not-audio_url]

Duration: 16:12
Coffee shops come in all shapes, styles, sizes, and focus on many different aspects of social experience and craft. If we look back we can see that certain themes emerge. Whether it is the 90's coffee shop with bold colo…