Ep 33: Finding your tone of voice in communications, Simon Drayson, Juliette Mitchell and Darren Leach

Ep 33: Finding your tone of voice in communications, Simon Drayson, Juliette Mitchell and Darren Leach

Author: Ayo Abbas, Marketing Consultant May 6, 2022 Duration: 40:14

Have you figured out the tone of voice for your business and what matters to you and most importantly clients?  Does your communication style really embody who you are?

My guests are writer Juliette Mitchell from Architypal and Darren Leach and 

Simon Drayson from architectural practice George and James. 

In this episode, we look at how Simon and Darren worked with Juliette to develop their tone of voice and how to write for humans. Yes, real actual people!  We also talk about how going through the process of writing their website has positively impacted other aspects of their business and what they’re doing now to market their business. 


Timestamps

00:04: Introduction

02:42: Where the name George & James Architects comes from

03:27: How George & James started

 05:19: Meeting Juliette and developing the website

12:11: Wanting to remain professional

15:35: Words shape the business

19:17: A shameless plug for new staff, and the blog

25:02: Website FAQs

28:20: Advice for starting to develop a web site

33:01: Archiboo shortlist and the RIBA plan of works

 39:18: Final thoughts

Marketing In Times of Recovery is the bi-weekly built environment marketing podcast hosted by built environment marketing consultant, Ayo Abbas from Abbas Marketing.  Sign up for my monthly roundup here for the latest built environment marketing news


Sharing is caring

If you've learned something from listening why not share it with one other person in your network who you think will find it useful.  As my 7 year old son says - sharing is caring plus it really does help to spread the word about the show.  Oh, and thanks by the way, your support is much appreciated.

 

Resources

The Abbas Marketing website

The George and James website

The Alternative Guide to the RIBA Plan of Works

The Architypal website

If you like the show, do us a favour and leave us a review. It'll help more people to find us. Head to Apple podcasts to share some kind words. Thanks, Ayo


Hosted by marketing consultant Ayo Abbas, The Built Environment Marketing Show carves out a necessary space for professionals in architecture and engineering. This isn't a general business podcast; it's a focused conversation on the specific strategies and tactics that resonate within the built environment. Ayo brings forward voices and perspectives that often go unheard in mainstream marketing discussions, ensuring the content is both relevant and refreshingly practical. Each episode is built on the premise that effective marketing for these creative, technical fields requires a specialized approach. You'll hear from experts who understand not just marketing theory, but what actually works when trying to reach clients, win projects, and build a reputation in these industries. The discussions move beyond abstract ideas to deliver actionable hints and tips you can apply directly to your practice. Tuning into this podcast means getting a candid look at the challenges and opportunities of promoting design and engineering services, all from a host and guests who have been in the trenches. It’s an independent resource dedicated to making marketing feel less like a foreign language and more like a powerful tool for growth.
Author: Language: English Episodes: 100

The Built Environment Marketing Show:  marketing strategies and tactics for architects and engineers
Podcast Episodes
Getting ready for UKREiiF 2026 with Nathan Spencer [not-audio_url] [/not-audio_url]

Duration: 55:12
Today's episode of the podcast features Nathan Spencer, MD of UKREiiF which is taking place at the Royal Armouries in Leeds from May 19 - May 21.We talk through:What's happening at the event this year including must see…
"I'm just not seeing your stuff on LinkedIn" with Ayo Abbas [not-audio_url] [/not-audio_url]

Duration: 12:27
Welcome back to The Built Environment Marketing Show hosted by me Ayo Abbas.In this solo episode, I share real data from my own LinkedIn performance (impressions down 17%, engagement up 19%), unpacs how the new 360Brew a…
25 Years on: what's really changed in construction marketing [not-audio_url] [/not-audio_url]

Duration: 31:08
Welcome back to The Built Environment Marketing Show hosted by me Ayo Abbas.To mark me working for 25 years in the construction industry, this epsiode is an interview with my very first boss, Anna Hern from Ridgemount. T…
Are you networking in the right rooms? with Ayo Abbas [not-audio_url] [/not-audio_url]

Duration: 13:43
Welcome back to The Built Environment Marketing Show hosted by me Ayo Abbas.Most built environment firms know networking matters but are they actually in the right rooms? In this solo episode, I share a real decision I h…
Communicating your value: lessons learned from 25 years in marketing [not-audio_url] [/not-audio_url]

Duration: 10:15
This month is the 25th anniversary of podcast host Ayo Abbas starting work in the construction sector so she shares some lessons she's learned about the importance of articulating value that will help you whether you wor…
2025 reflections and a nod to '26 [not-audio_url] [/not-audio_url]

Duration: 21:46
Today's episode is a veritable ride around The Built Environment Marketing Show podcast in 2025 in our End of year reflections and predictions.It's one where I round up and share the main facts and figures for how this s…
Why marketing funnels don't work for B2B and what to do instead [not-audio_url] [/not-audio_url]

Duration: 37:37
Marketing consultant Anna O'Riordan joins me, Ayo Abbas to challenge the B2B marketing funnel. Often heralded as the gospel of all types of marketing, we explore why traditional funnel thinking fails in B2B environments…