We Failed - Interview Edition

We Failed - Interview Edition

Author: Dr. Molly & Todd Rowland June 13, 2025 Duration: 19:50

In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to the employer's preparation, not the candidate’s performance.

From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.

You’ll hear:

  • Why being unprepared for interviews speaks volumes to potential hires
  • How to make sure your interview process reflects the culture you want to promote
  • The importance of asking open-ended questions—and actually listening to the answers
  • How to structure onboarding so new team members feel valued, aligned, and set up to succeed
  • Common missteps that make your business seem like somewhere no one wants to work

Whether you're hiring your first employee or building a full team, this episode offers real-world insight into how to attract, connect with, and retain the right people by showing up as the kind of leader they'd want to work for.


Ever wonder what it really takes to run a successful pet store, launch a dog food brand, or manage a thriving veterinary practice? The Pawcast-The Business Side of the Pet Industries pulls back the curtain on the complex, passionate, and often surprising world of pet-related commerce. Hosted by the experienced duo of Dr. Molly and Todd Rowland, this isn't just a show about cute animals; it's a deep, practical dive into the operational, financial, and strategic challenges that define this multi-billion dollar sector. Each episode feels like a candid conversation with industry insiders, where you'll hear real stories about supply chain logistics, marketing to pet parents, staff management, and navigating the unique emotional landscape of a business built on companionship. The discussions are grounded in reality, offering actionable advice and hard-won insights rather than just theory. Whether you're a seasoned entrepreneur, a new groomer looking to expand, or simply fascinated by how this beloved industry functions, this podcast provides a unique lens. You'll come away with a newfound appreciation for the hustle behind the purrs and wagging tails, understanding the delicate balance between caring for pets and running a sustainable enterprise. Tune in for genuine talk about profit margins, customer loyalty, and the future of pet care, all through the knowledgeable perspective of your hosts.
Author: Language: English Episodes: 51

The Pawcast - The Business Side of the Pet Industries
Podcast Episodes
The Power of Pivoting: Lead Through Chaos Without Losing Your Edge [not-audio_url] [/not-audio_url]

Duration: 29:38
In today’s episode, Dr. Molly & Todd dive into what it really takes to lead through uncertainty without burning out. You’ll discover how to adapt without losing direction, communicate under pressure, and make smart, flex…
Scrolling or Growing? Choosing Education Over Negativity in 2026! [not-audio_url] [/not-audio_url]

Duration: 17:21
In this episode of The Pawcast with Dr. Molly & Todd Rowland, we dive into the growing wave of negativity on social media and the importance of staying grounded as you seek advice, feedback, and education in the pet indu…
Season 3 Introduction - Metrics Matter [not-audio_url] [/not-audio_url]

Duration: 10:23
Welcome to Season 3 of The Pawcast with Dr. Molly & Todd Rowland! In this episode we’re highlighting the power & importance of metrics and data-driven decision-making in the pet care industry. No matter what pet industry…
Expanding, Retirement, Looking at the $ and More w/ Jamie Buccheri [not-audio_url] [/not-audio_url]

Duration: 34:48
In this episode Dr. Molly & Todd talk with industry pet-preneur Jamie Buccheri. We discuss expanding your pet care business, outside hustles, secondary income streams, pay scales, building your business to sell and much…
Dilution is the Solution! With Botaniqa's Aga [not-audio_url] [/not-audio_url]

Duration: 34:10
We've all seen and heard, or maybe experienced, the horror stories of products go wrong! In this episode Dr. Molly & Todd talk with Aga of Botaniqa on the proper process for mixing shampoos vs. conditioners and the impor…
Paws For A Good Cause w/ Founder of Diamond in the Ruff Sharita [not-audio_url] [/not-audio_url]

Duration: 17:11
In this episode Dr. Molly & Todd talk to 501(c)3 Diamond in the Ruff founder Sharita on the charity's mission, purpose and the WHY behind what her and the team does with this traveling organization. Make sure to follow t…
Getting Social w/ Amy Hillis [not-audio_url] [/not-audio_url]

Duration: 43:21
In this episode Dr. Molly & Todd speak with Amy Hillis, co-founder and executive director of Social Pet and current Chair of PACCC (Professional Animal Care Certification Council). Amy and her husband bill co-founded and…
Direct to You with PetStore Direct Co-Founder Elena Volnova [not-audio_url] [/not-audio_url]

Duration: 26:04
In this episode Dr. Molly & Todd talk with PetStore Direcect co-founder Elena Volnova to discuss the company's history, philosophy, and their affiliate program for groomers. Elena emphasized the importance of educating c…