We Failed - Interview Edition

We Failed - Interview Edition

Author: Dr. Molly & Todd Rowland June 13, 2025 Duration: 19:50

In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to the employer's preparation, not the candidate’s performance.

From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.

You’ll hear:

  • Why being unprepared for interviews speaks volumes to potential hires
  • How to make sure your interview process reflects the culture you want to promote
  • The importance of asking open-ended questions—and actually listening to the answers
  • How to structure onboarding so new team members feel valued, aligned, and set up to succeed
  • Common missteps that make your business seem like somewhere no one wants to work

Whether you're hiring your first employee or building a full team, this episode offers real-world insight into how to attract, connect with, and retain the right people by showing up as the kind of leader they'd want to work for.


Ever wonder what it really takes to run a successful pet store, launch a dog food brand, or manage a thriving veterinary practice? The Pawcast-The Business Side of the Pet Industries pulls back the curtain on the complex, passionate, and often surprising world of pet-related commerce. Hosted by the experienced duo of Dr. Molly and Todd Rowland, this isn't just a show about cute animals; it's a deep, practical dive into the operational, financial, and strategic challenges that define this multi-billion dollar sector. Each episode feels like a candid conversation with industry insiders, where you'll hear real stories about supply chain logistics, marketing to pet parents, staff management, and navigating the unique emotional landscape of a business built on companionship. The discussions are grounded in reality, offering actionable advice and hard-won insights rather than just theory. Whether you're a seasoned entrepreneur, a new groomer looking to expand, or simply fascinated by how this beloved industry functions, this podcast provides a unique lens. You'll come away with a newfound appreciation for the hustle behind the purrs and wagging tails, understanding the delicate balance between caring for pets and running a sustainable enterprise. Tune in for genuine talk about profit margins, customer loyalty, and the future of pet care, all through the knowledgeable perspective of your hosts.
Author: Language: English Episodes: 51

The Pawcast - The Business Side of the Pet Industries
Podcast Episodes
So You Think You Want To Start A Grooming Business? [not-audio_url] [/not-audio_url]

Duration: 35:04
In this episode Dr. Molly & Todd highlight some of the reasons groomers decide to go out on their own, and what you should consider before making this decision. Starting and running a successful business is a big underta…
Pricing Adjustments: Why you need them and how to calculate them [not-audio_url] [/not-audio_url]

Duration: 25:54
In this episode Dr. Molly & Todd go over the basic structure of setting price increases, why you need them, and how to break the news to customers. Set your budgets and your boundaries around pricing, and do your adjustm…
Take a Minute to be Thankful [not-audio_url] [/not-audio_url]

Duration: 13:11
In this episode Dr. Molly & Todd talk about all the reasons to be thankful. We have an amazing team and network of people that we can count on and that help us be successful. Thank you to everyone who supports and believ…
Crossover Episode with Mary Oquendo of Women PetPreneurs [not-audio_url] [/not-audio_url]

Duration: 1:11:30
In this episode Dr. Molly talks with Mary Oquendo about grooming and business backgrounds, getting started in corporate, the importance of networking and education, positivity, setting boundaries and more. Be sure to sub…
Howl-O-Ween Horror Stories 2023 [not-audio_url] [/not-audio_url]

Duration: 26:39
In this episode, Dr. Molly & Todd talk with Ethan about a few common (and not-so-common) horror stories he's experienced in the grooming salon, both with a customer dog and his own. Next, Todd and Molly share the horrors…
The Power of Networking [not-audio_url] [/not-audio_url]

Duration: 31:48
In this episode Dr. Molly & Todd discuss the importance of networking locally and afar. It's not only important to network within the industry, but with those that can help support and promote our industry. Of course the…
U. S. Pet Pro Classic Signout [not-audio_url] [/not-audio_url]

Duration: 6:08
In this episode Dr. Molly and Todd do their official sign-out from U.S. Pet Pro Classic. Make sure to check out our 2-part Howl-o-Ween special with guest co-hosts to describe horror stories from the grooming table! Follo…
Hanvey Engineering & Design with Founder Curtis Hanvey [not-audio_url] [/not-audio_url]

Duration: 18:42
In this episode Dr. Molly & Todd talk with Hanvey Engineering & Design founder Curtis Hanvey. Curtis discusses the origin of Hanvey, the top things potential mobile groomers should consider before making a big initial in…