We Failed - Interview Edition

We Failed - Interview Edition

Author: Dr. Molly & Todd Rowland June 13, 2025 Duration: 19:50

In this candid episode, Dr. Molly and Todd Rowland share a real-life example of how a missed opportunity during the interview process cost them a great potential hire—and how it all came down to the employer's preparation, not the candidate’s performance.

From showing up late, overbooking, and not delivering the "Molly’s Experience" during the interview, they reflect on how even one disorganized interaction can send the wrong message and lose a top-tier candidate.

You’ll hear:

  • Why being unprepared for interviews speaks volumes to potential hires
  • How to make sure your interview process reflects the culture you want to promote
  • The importance of asking open-ended questions—and actually listening to the answers
  • How to structure onboarding so new team members feel valued, aligned, and set up to succeed
  • Common missteps that make your business seem like somewhere no one wants to work

Whether you're hiring your first employee or building a full team, this episode offers real-world insight into how to attract, connect with, and retain the right people by showing up as the kind of leader they'd want to work for.


Ever wonder what it really takes to run a successful pet store, launch a dog food brand, or manage a thriving veterinary practice? The Pawcast-The Business Side of the Pet Industries pulls back the curtain on the complex, passionate, and often surprising world of pet-related commerce. Hosted by the experienced duo of Dr. Molly and Todd Rowland, this isn't just a show about cute animals; it's a deep, practical dive into the operational, financial, and strategic challenges that define this multi-billion dollar sector. Each episode feels like a candid conversation with industry insiders, where you'll hear real stories about supply chain logistics, marketing to pet parents, staff management, and navigating the unique emotional landscape of a business built on companionship. The discussions are grounded in reality, offering actionable advice and hard-won insights rather than just theory. Whether you're a seasoned entrepreneur, a new groomer looking to expand, or simply fascinated by how this beloved industry functions, this podcast provides a unique lens. You'll come away with a newfound appreciation for the hustle behind the purrs and wagging tails, understanding the delicate balance between caring for pets and running a sustainable enterprise. Tune in for genuine talk about profit margins, customer loyalty, and the future of pet care, all through the knowledgeable perspective of your hosts.
Author: Language: English Episodes: 51

The Pawcast - The Business Side of the Pet Industries
Podcast Episodes
Education, Updates & Favorite Features with MoeGo! [not-audio_url] [/not-audio_url]

Duration: 47:52
In this episode Dr. Molly & Todd talk with MoeGo about exciting new software features. Dr. Molly & Todd talk about their favorite features, money producing messaging, time saving tips, and more! A must listen to episode…
Education is Power [not-audio_url] [/not-audio_url]

Duration: 23:09
In this episode Dr. Molly & Todd recap Intergroom and talk about the benefits of all different types of education, from trade shows to products and promotion to clients. This episode highlights some of the spotlights to…
The Pawcast w/ The Grooming Loop-Knowlege is Power [not-audio_url] [/not-audio_url]

Duration: 1:07:33
In this episode Dr. Molly & Todd speak with industry professionals Patsy Tallant and Scott Woods, co-founders of The Grooming Loop. We discuss the history of The Million Dollar Mobile, The Grooming Loop, why correct insu…
Mobile March Madness Kick Off [not-audio_url] [/not-audio_url]

Duration: 25:53
In this episode Dr. Molly & Todd go over a lot of factors to consider when starting or expanding a mobile grooming business. They recommend shadowing and riding along with other mobile groomers, preparing for the unknown…
Financial February- Why Knowing Your Numbers Is Important!! [not-audio_url] [/not-audio_url]

Duration: 35:05
In this episode Dr. Molly & Todd introduce the topic Financial February. They discuss different metrics to look at and consider and why understanding your financial numbers is essential for success, sustainability, and g…
Social Media and The Teton Grooming Expo with Quinci Cole [not-audio_url] [/not-audio_url]

Duration: 24:40
In this episode Dr. Molly & Todd talk with Quinci Cole- The Social Groomer- about the important role social media plays in your business and your brand. Quinci offers tips and advice on scheduling posts, client engagemen…
So you think you're ready to expand?! [not-audio_url] [/not-audio_url]

Duration: 31:00
In this episode Dr. Molly & Todd go over what to consider when you think you are ready to hire. Whether it's your first team member or you have an entire team, there's something here to consider for the groomer looking t…