EP | 696 - How To Turn Every Financial Objection Into a Close [Live Role-Play w/ IFCA Sales Director]

EP | 696 - How To Turn Every Financial Objection Into a Close [Live Role-Play w/ IFCA Sales Director]

Author: Erin Dimond and Jordan Dugger December 1, 2025 Duration: 11:29

 What I'm gonna share with you today is a live role-play from our Sales Director, AP, from a recent Black Friday webinar we did.

We had one of our attendees, Caitlyn, ask a question about how to structure Black Friday offers when clients have payment objections. And rather than me just coaching on it, I was like, 'AP, do you just want to role-play this with her live?'

And what you're about to hear is a masterclass on how to handle the situation when somebody says, 'I can't afford it.'

Now, here's the context: The biggest mistake most coaches make when presenting price is they just say, 'Hey, here's the paid-in-full price' or 'If you do a payment plan, here's what it looks like.' That's a terrible way to do it because it leaves all your negotiating ability off the table.

When AP came in and changed our sales process to use this new framework, our cash collection rate went from 30% to 70%.

And why does that matter?

Well, A: cash fuels the business to grow. But B: and this is the more important part, the more cash you collect on a deal, the more sticky it is. Meaning the more likely it is that the person is actually going to take action, follow through on their commitments, stick through the remainder of the program, and ultimately get results.

So pay attention to how AP isolates objections, uses tie-downs, and specifically the final question he asks before ever presenting a payment option.

 

Time Stamps:

 

(0:20) Recent IFCA Sales Roleplay Call

(2:40) Handling Price Objections

(9:00) Breaking Down The Nuances

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Erin Dimond and Jordan Dugger have built a seven-figure online coaching company, Transform 4Ever Systems, by focusing on more than just workouts. Their The Fitness Business Podcast with Erin Dimond and Jordan Dugger digs into that exact intersection where physical transformation meets entrepreneurial growth. Each episode feels like a candid conversation between two practitioners who are actively solving the complex problems fitness professionals face daily. You’ll hear them unpack the nuances of client communication, the psychology behind effective marketing, and the leadership strategies required to scale a coaching practice sustainably. This isn't a theoretical discussion; it's grounded in their real-world experience of building a successful brand from the ground up. While the core audience is fitness entrepreneurs and coaches, anyone with a serious interest in the business mechanics behind health and nutrition will find immense value. The dialogue moves seamlessly from the science of achieving physical results to the practical art of selling and influencing in a crowded market. Tuning into this podcast offers a direct line to the mindset and tactics used by operators who are in the trenches, making it a unique resource for those who want their passion for fitness to translate into a viable, impactful career. It’s for those who understand that changing a body and running a business are two sides of the same coin.
Author: Language: English Episodes: 100

The Fitness Business Podcast with Erin Dimond and Jordan Dugger
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